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Public Health Office Assistant - Jackson County Health Department (M-F)

101 Truman Medical Center

Job Location

Jackson County Public Health

Lee's Summit, Missouri

Department

CHIP Immunizations

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building , located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

Provide continuity in achieving patient throughput. Is the first contact with patients who arrive for public health services at the health department and in many cases is first time contact via the telephone. Provide registration services, prepare the patient for treatment, generate the patient record, ensure necessary documentation is completed, including completion of patient satisfaction survey, maintain accountability of revenues collected and follow up with patients as necessary. Provide valuable accounting, record keeping, data entry and inventory functions.

Minimum Requirements

• High School diploma or equivalent.

• Two years of clerical, receptionist or data entry work experience in a health care or customer service setting.

• Possess computer keyboarding skills of at least 30 wpm and basic knowledge of Microsoft computer programs.

• Excellent interpersonal and communication skills. Demonstrated ability to verbally communicate and convey information in a professional and clear manner. Ability to establish and maintain a positive rapport with customers and staff and provide superior customer service. Ability to listen effectively and respond accordingly. Considerable ability to be tactful and courteous.

• Use proper business English (including spelling, punctuation, capitalization, grammar, and word usage).

• Ability to take direction and follow instruction, ability to work independently and be self-motivated.

• Use sound judgment when approaching problems, take initiative in solving problems, and pay attention to detail.

• Ability to simultaneously perform multiple tasks.

Preferred Qualifications

• Basic billing (data entry on spreadsheet and communication with vendors).

• Basic Medicaid billing/filing.

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.