Job Description

Insight Global is seeking a highly motivated IT Specialist to support our Insurance client in Kansas City, Missouri. This candidate will be responsible for troubleshooting both remotely and in person, providing technical support to end users, ticketing systems, and troubleshooting hardware/software. This IT Specialist will be interfacing with high-level stakeholders and needs to possess excellent customer service skills. We are looking for someone that is highly self-motivated and excited to grow in a long-term career.

The position will start on site for 6 months, then transition to a hybrid work schedule with up to 3 days remote each week. They will join a team of 2 other IT specialists, and will have plenty of growth opportunities to eventually be involved with IT audits and hardware management as well.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Bachelor's in Computer Science or related field

• 1-3 years experience in Helpdesk/IT support

• Providing tech support to end users

• Network and computer support for onsite and remote users

• Hardware support

• Proficiency with any ticketing systems (client is using SpiceWorks)

• Troubleshooting O365

• Strong communication skills *Background assisting with IT audits

*IAS Management experience

*Centric trainings/certifications null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.