Hotel:

Kansas City Embassy Suites

General Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Are you a seasoned hospitality leader ready to take on an exciting challenge? The Embassy Suites Kansas City Airport is seeking a dynamic General Manager to lead our all-suite property. Located just minutes from KCI Airport and a short drive from downtown, this 237-room hotel offers 11,000 square feet of flexible event space, perfect for both business and leisure travelers. Join us in leading a top-tier team, delivering exceptional guest experiences, and thriving in the heart of Kansas City’s growing travel hub!

At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork).

Salary: $125,000- $130,000 plus bonus

Your role:

• Lead the staff to produce outstanding hospitality.

• Direct programs pertinent to increasing quality and profits.

• Ensure that Atrium Hospitality resources are fully utilized to achieve the objectives.

• Establish a credible approach to management and marketing for the property – both real and perceived.

• Direct, manage, and oversee revenue generation and profitability for the property

• Understanding how to impact and drive revenue.

• Lead the property strategic plan prior to the annual planning process

• Lead annual planning process, to include the sales and marketing plan, operating budget, capital budget, and human resource plan

• Drive new market and business development by overseeing an effective Sales effort.

• Uphold philosophy and values of the company, keeping the corporate office informed of important decisions, resort progress, etc. on a regular basis

• Maintaining a positive work environment at the property by building an outstanding team of the best talent, leading, and inspiring all employees to work to their highest capabilities to achieve the highest possible standards and holding the team accountable for results.

• Develop and execute an effective communication plan to, Guests, and Employees

• Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations, and community groups. Ensure that the property participates in relevant industry, trade, and community events.

• Develop and maintain good business and community relationships; support and participate in those business and community activities, which will benefit the property’s positioning.

• Identify meaningful achievement goals. Provide standards to measure performance. Facilitate EC and Management Team meetings

• Implement and support programs to enhance product and service

• Direct employee relations programs along with Director of Human Resources.

• Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between employees and management.

• Ensure the Preventative Maintenance program is managed.

• Ensure regular walk through for cleanliness and maintenance.

What kind of person will be leader in this role?

• Someone with 2+ years experience as a General Manager of a hotel/resort. As this role is leading a branded property, having previous experience in the role is important.

• Someone with extensive rooms and F&B experience. Hotels are complex operations that require someone to have knowledge of how to have positive impact in all areas.

• Someone with working knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. As a General Manager you will have involvement in all areas, requiring experience in the uniqueness of each situation and how to best handle them.

• Someone with a Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.

• Someone with experience using multiple systems to include but not limited to, Microsoft suite, cloud-based apps, standard hotel property management systems. Having this experience previously allows for someone to get settled in easier

• Someone with the ability to navigate the property for up to four (4) hour intervals. Our General Managers are hands-on leaders and inspire best by being out with their teams.

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!