Description

WHO WE ARE

As a Demand & Shipment Planner, you’ll work to increase forecast accuracy while decreasing inventory and discards and partnering with the Supply Chain organization to deliver on flawless program execution. You will monitor retail sales against forecast and make adjustments to improve forecast accuracy and reduce inventory and discards. You’ll also utilize the planning tools and process that generates forecasts for future shipments to support production planning, as well as generate a significant number of the recommended orders from DC to store.

WHAT YOUR ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE

Demand Planning:

• Prepare the data that will drive effective demand planning activities including ensuring data quality and managing any data exceptions. Maintain the forecast profiles and parameters in the tool. Enrich the forecast including adjusting the forecast based on internal and external inputs. Reconcile & manage the forecast exceptions report. Monitor and manage the forecast ongoing including generating forecast accuracy reports, analyzing metrics and performance, investigating issues, and linking with necessary integrated planning partners to confirm forecast is aligned to Integrated Planning targets.

• Ensure finished goods production/procurement decisions are in accordance with established inventory policies and inventory plan.

• Partner with Supply Chain contacts to ensure inventory availability to support retail needs in the most cost-effective manner possible.

• Resolve/identify issues related to inventory position and communicates with key partners.

• Partner with Distribution Centers regarding key deliverable for retail strategy (i.e. new program execution requirements)

• Manage forecast to deliver on wholesale serviceability targets.

Retail Ordering & Replenishment:

• Prepare the data that helps to define the master data needed to accurately define and setup the replenishment process. This includes managing calendars and schedules and consulting with internal partners on replenishment rules and parameters to set up and support the system functionality, as needed. Monitor and manage replenishment plans which includes managing key reports, dashboards and exceptions to enhance replenishment plan accuracy and reviewing unconstrained and constrained plans using Replenishment Dashboard and Plan Analysis. Manage the replenishment on/off override process, as needed. Some manual sell down management may be required in this category.

• Manage/monitor inventory at retail to deliver on Everyday retail serviceability targets and retail inventory policies.

• Resolve/identify issues related to retail inventory position and communicates with key partners.

• Coordinate with key partners execution of SKU replacement strategy for key programs (i.e. supersession/swaps)

• Manage incoming communication from field and customer team for account level inquiries and troubleshooting.

Lifecycle Management:

• Utilize system to implement sell down strategy for both wholesale and retail based on display changeouts and retail activity timing. Authorize disposition of inventory at SKU level for execution at the DC, either discards or close-out sales.

• Provide research and analytic support including generating reports and analyzing data necessary to answer questions, frame decisions, and/or provide recommendations to partners.

• Troubleshooting and root cause analysis where needed to resolve issues.

• Communication and collaboration with key Supply Chain, Merchant, and Customer partners to manage priorities (ex. Plants, Procurement, etc.)

• Support of other Business Models (HBC, Dayspring, etc.)

• Mid-term forecasting / planning: consolidate and provide monthly forecast to the rough-cut capacity planning (RCCP) forecasting process.

BASIC QUALIFICATIONS

• Bachelor’s Degree or 4 years of professional work experience

• Experience with product merchandising, demand, inventory, replenishment, or assortment planning experience

• Experience in Microsoft Office, particularly Excel

PREFERRED QUALIFICATIONS

• Bachelor’s Degree

• Demonstrated functional expertise executing Blue Yonder Supply Chain Planning & Optimization (SCPO) Demand Planning and Fulfillment for a CPG company, focused on forecasting models and replenishment

• Demand, Inventory, or Replenishment Planning experience; Prior Demand and/or Inventory Planning experience in an SAP-enabled (particularly APO) environment.

• Working knowledge of MicroStrategy, PowerBI, and/or Tableau and/or aptitude to learn

• APICS or other relevant certification

• Strong analytical aptitude with proven ability to analyze, interpret and summarize data and use it to make recommendations

• Strong command and influencing skills with personnel at all organizational levels

• Exhibits on approach that fosters teamwork and peer relationships

• Thrives on the demands of a fast-paced environment with multiple, sometime ambiguous, priorities

ADDITIONAL DETAILS

• The salary range for this job is between $60,000 and $100,000. Salary will take into consideration several factors including location.

• This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.

Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF. 

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK – Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand (https://www.hallmark.com/) . It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture (https://corporate.hallmark.com/culture/hallmark-family/) of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We’re seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives–like yours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)