Job Family: Internal Services

Req ID: 416545

We are looking for Operations Assistant to join our team at Innomotics – A Siemens Business.

Your change engine.

Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion – in e-motion. We are the “we” in power – and we can empower you.

15,000 and counting.

Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That’s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let’s go!

The role.

• Assist in the effective liaison, support and assistance between customer services department and rest of organization, maintaining mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the appropriate internal entities, using the CRM system to manage the functions of receiving, assessing, analyzing, resolving, and documenting customers’ issues and complaints in accordance with agreed requirements.

• Provide general administrative support to the team to include filing, data entry, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organization, looking after visitors, and assisting with general reception and telephone duties.

• Complete PORs for ordering parts for repairs, including sending to buyer and tracking after parts have been ordered by buyer.

• Track good receivables (GR’s) with the receiving department and perform GR’s for items received.

• Assist repair center manager to make process improvements and implement required changes.

• Ensure compliance to relevant codes, legislation, and procedures including health and safety.Update SESIS report and complete annual reports.

• Update and support all Safety programs and procedures.Track due dates for safety requirements and communicate to the repair center manager.

• Administer fleet maintenance tracking through the Wheels program.

• Assist and support the Inside Sales Representative with information for work quotes including parts, equipment, services and pricing

• Participate in special projects as needed and as reasonably required of your job role.

• Partner with HR to manage basic HR topics including welcome packages for new employees, administration of onboarding process, I9 employment verification, etc.

Your profile.

• High school diploma or state-recognized GED required; Associate degree preferred

• Excellent organizational and interpersonal skills within all levels of the organization and with external customers and suppliers

• Proficient in Microsoft Office (Outlook, Word, Excel, Power Point, etc.)

• Experience with SAP

• Good verbal and written communication skills in English

• Maintain accurate records/documentation associated with your work

The pay range for this position is $38,600-$71,800. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

What we offer.

At Innomotics, we are committed to an ownership culture, in which every employee takes personal responsibility for our company’s success. We apply lean principles and seek to continually improve our processes and customers’ experience.

Why you’ll love working at #TeamInnomotics

• Competitive compensation based on qualifications

• Medical, dental, prescription and vision coverage, first day of employment

• Matching 401(k) (immediate employer match)

• Competitive paid time off plan, paid holidays, and floating holidays

• Career development opportunities

• Education and tuition reimbursement programs available

• Flexibility to work remote a few days a week

• Paid parental leave

Who designs your future? You do.

Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Jobs at Innomotics (https://jobs.siemens.com/careers?query=Innomotics) - if you would like to find out more about jobs & careers at Innomotics.

Equal Employment Opportunity Statement

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