UPMC is excited to invite you to apply for the Office Assistant I position! This full-time role offers variable day shift hours Monday through Friday, with minimal travel requirements. We are seeking an individual with prior medical office experience who thrives in a collaborative team environment. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

• Verify necessary information and records in both the medical record and computerized scheduling system to ensure accurate patient data and appointment details.

• Schedule, coordinate, and reschedule patient appointments, ensuring efficient use of time slots and proper communication with staff and providers regarding any changes.

• Greet and register patients promptly and courteously, providing necessary instructions and directions. Notify the appropriate department or individual of the patient's arrival and perform the check-in and check-out functions.

• Maintain a clean and orderly waiting area, including the beverage station and reading materials, to ensure a comfortable and welcoming environment for patients.

• Prepare patient charts ahead of scheduled appointments, ensuring all required information is available and organized.

• Answer telephone calls, screen them effectively, take accurate messages, and provide essential information regarding patient appointments or inquiries.

• Maintain and update physician schedules, ensuring that appointments are accurately scheduled and confirmed in a timely manner, with all necessary details provided to patients.

• Complete necessary paperwork, including encounter forms and referrals, and use the computer system to generate information essential for billing purposes.

Required:

• High school diploma or GED

• 1 year work experience, preferably in a medical office setting

Preferred:

• Knowledge of medical terminology

• Word processing and computer experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran