Metro Toyota is looking for a full time Parts Advisor. Our primary requirement is that the candidate possesses impeccable integrity. Benefits include: a competitive pay plan, health insurance, dental, 401(k) and paid time off. A basic list of duties and requirements are below:

POSITION SUMMARY: Promote sales of parts and accessories to internal, retail, and wholesale customers while maintaining customer satisfaction.

PAY: $16.00 hourly plus commission

POSITION REQUIREMENTS:

• Excellent oral and written communication skills

• High school diploma or equivalent

• A valid Michigan driver’s license with an insurable driving record

• Ability to read, speak and write English in order to fulfill job functions in an understandable way

• Ability to operate a computer and telephone system

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provide excellent customer service in accordance with Metro Toyota standards, policies, and procedures

• Have a working knowledge of vehicle parts and diagnostics for problem solving

• Speak clearly on the telephone and convey an image of professionalism and competence to callers

• Handle telephone orders efficiently, including preparation of necessary paperwork thoroughly and accurately

• Ability to retrieve, load and deliver items of various sizes and weights (up to 125 lbs.) in operable and undamaged condition

• Maintain a working knowledge of CDK Drive system and Microcat Electronic Parts Catalog

• Ability to identify, comprehend, and act on changing customer requirements

• Sell parts at a profit; including preparing counter sales ticket thoroughly and accurately and pulling parts from stock as necessary

• Perform extensive numerical calculations with a high degree of accuracy

• Handle payment for parts, operate cash register and credit card reader

• Fill parts orders as needed

• Assist other teammates as needed with tasks such as: receiving parts in shipping area, stocking parts, keeping inventory updated

• Assist with special orders, including completing necessary paperwork and notifying customer as to status of order

• Maintain good housekeeping habits within counter/customer area and warehouse area

• Participate in annual inventory count

OTHER DUTIES AND RESPONSIBILITIES:

• All other duties as assigned

• Relate positively with diverse groups of people (customers and staff)

• Comply with all Metro Toyota policies and procedures

PHYSICAL AND ENVIRONMENTAL DEMANDS:

• Ability to stoop, kneel, crouch, crawl, reach, and stretch

• Ability to lift and carry 50 pounds

• Ability to work in conditions such as: varying temperatures, noise, and fumes

• Ability to work a flexible schedule, including evenings, weekends, and holidays