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UPMC Practice Manager - GLPP Family Practice in Jamestown, New York

Join our team of Life Changers!

Combine your leadership skills and healthcare experience to take the next step in your career! As a Practice Manager with UPMC Chautauqua, you will lead and manage the operations of our GLPP Family Practice. If you’re a natural people-person and passionate about developing team members and making an impact in the lives of others, we invite you to join our team today! This is a Monday-Friday daylight role. No weekends or holidays are required!

In this role, you will be responsible for directing, supervising and coordinating staff and operations in order to provide quality, cost-effective care. Explore this opportunity today and be a part of a dynamic leadership team!

Responsibilities:

  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

  • Manages all functions of the financial and patient management system at physician offices.

  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

  • Integration of new physicians into CMI practices.

  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

  • Identifies and resolves work problems to ensure quality patient service.

  • Communicates effectively with senior management and physicians providing regular updates on operations.

  • Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience OR

  • Associates Degree + 3 years healthcare experience and 3 years of management experience OR

  • High School Diploma + 5 years healthcare experience and 5 years of management experience Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

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