Privacy Program Manager

The Privacy Program Manager will be responsible for performing day-to-day activities supporting EverBank's data privacy, data retention, and data compliance programs, including: (i) conducting and assisting business owners in completing Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs); (ii) supporting EverBank's Privacy Program; (iii) executing and supporting the Data Subject Access Request (DSAR) process; (iv) acting as the Securiti.ai system administrator; (v) supporting the day-to-day implementation of the programs; and (vi) having an overall integral role in executing general program roadmap initiatives.

Key Responsibilities and Duties

• Conducts day-to-day data privacy, data compliance, and data retention activities, including performing PIAs and TIAs, drafting standards, and escalating issues and questions, as needed.

• Possesses and maintains subject matter expertise of global and local privacy laws and regulations, such as, CCPA and GLBA, and assists in enterprise-wide educational efforts.

• Serves as Securiti.ai system administrator including adding system users, ensuring the system functions properly, configuring the system and creating surveys with logic and risks.

• Supports the internal team to further the completion of privacy-related vendor and other assessments, and reviews and ensures processes are executed and questions are addressed within a defined cadence.

• Provides program and project support, including the development and maintenance of program(s) metrics, reporting, and collaborative sites.

• Assists in the design, testing, implementation, enforcement and monitoring of data compliance standards and controls and partners with the business teams to further implement these standards and controls.

• Enhances and administers processes for receiving, documenting, tracking, investigating, and taking action on any complaints and incidents concerning data privacy in coordination and collaboration with senior business leadership, Chief Privacy Officer, Privacy Compliance Officer, legal counsel and other entities as applicable.

• Collects, understands, and communicates business teams' applicable requirements to management to create informed action plans.

• Engages with cross-functional stakeholders to embrace and champion “privacy-by-design”.

• Demonstrates ability to interpret internally provided guidance to recommend best-practices to ensure data compliance in products and systems.

• Manage one or more Privacy Analysts in support of the Bank Privacy Office.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

This is a Hybrid position. Hybrid work requires working a minimum of four days in the office with one flexible day for remote work.

Career Level

8PL

Preferred Qualifications:

• Ability to work directly with Chief Privacy Officer and business units to identify potential compliance issues, analyze existing privacy processes for improvement, and create recommendations and enhancements, as needed.

• 7+ years of experience with developing and training various lines of business on privacy threshold assessments, PII data flow diagrams, and data privacy impact assessments.

• Hands on experience with Securiti.ai or similar platform

• Great collaboration skills and a passion for understanding business requirements.

• Experience working for a financial services firm.

#LI-HYBRID #LI-TT1

Posting end date: 9/30/2024

Company Summary

EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

VEVRAA Federal Contractor

Benefits Summary

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

EverBank prohibits pay discrimination on the basis of any protected characteristic.

EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.

EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.

Pay Range $129,900 - $175,700

EEO Statement

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/__http:/www.dol.gov/ofccp__;!!L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

Machine Readable Files (MRFs) - Aetna