LOCATION : This hybrid role is responsible for Region A (panhandle) and Region B (northern). You are required to be in the office one day per week and you must be a Florida resident.

HOURS : General business hours, Monday through Friday.

TRAVEL : I n partnership with your Case Manager, so me travel within your region may be required visiting our members.

Responsible for managing and overseeing team responsible for coordination of a comprehensive health care program in which members needs are identified, including physical health, behavioral health, social services for a special product/programs such as long term service and supports (LTSS), Foster Care, Intellectual and developmental disabilities(IDD), HIV/Aids etc.

Primary duties may include, but are not limited to:

• Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities.

• Coordinates service delivery to include member assessment of physical and psychological factors.

• Participates in cross-functional workgroups created to maintain and develop program.

• Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes.

• Develops and conducts training programs for staff involved in the program.

• Extracts and manipulates analytical data to present findings to relevant markets and stakeholders.

• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Required Qualifications

• Requires a BA/BS and minimum of 5 years experience in a related field; or any combination of education and experience, which would provide an equivalent background.

• A minimum of 1 year leadership/management experience is required.

Preferred Qualifications

• A current, unrestricted license such as LCSW, LMSW, LPC, or RN license, issued by the state of Florida, is preferred.

• Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred.

• Bilingual English-Spanish skills are very helpful.

• Experience working with the Medicaid population is preferred.

• LTSS or managed care organization experience is preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.