Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Mayo Clinic’s Division of Healthcare Technology Management is seeking a candidate to join our growing and dynamic team. The successful candidate will provide product hardware and software support for the Mayo Clinic in Florida robotics program and act as an advisor to clinical, administrative and HTM leadership regarding autonomous robotics (AMR) technology at Mayo Clinic in Florida.

The successful candidate will work closely with key stakeholders and vendors in the following activity examples: performing mechatronics troubleshooting and maintenance, robot commissioning and networking, orchestrating service events internally or with a vendor, and assisting in program development. A successful candidate can drive forward progress in the implementation of new and existing robotic technologies with minimal guidance. A background in AMR or other robotics systems support is strongly preferred. This role offers a unique opportunity to help Mayo Clinic in Florida drive innovation and help shape the future of autonomous mobile robotics in the healthcare industry.

This position independently manages multiple medium or single department-scale internal business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control. Leads process improvement or new business service implementation. Creates, provides and facilitates end user training. Leads proactive communication between and among business proponents, stakeholders and IT Leadership regarding assignments. Contributes to the improvement of established guidelines, tools, templates and methodologies. Reports department measurements and communicates metrics on activities. Broad general knowledge of information technology and institution activities. Develops proposals that consider alternatives and business case. Routinely interacts with IT vendors and provides technical interpretation for required services. May lead process or quality improvement efforts.

Qualifications

Bachelor’s degree with 3 years technology or business administration experience, OR Associates degree with 5 years technology or business administration experience.

Other qualifications: A Bachelor’s degree in Information Technology, Business Management or related field preferred. Experience working in healthcare technology. Prior experience with committee and consensus driven organizations. Knowledge of business systems and processes, including IT domain, data transfer protocol and IT application interfaces. Excellent communication, organization, problem solving and facilitation skills. Evidence of strong interpersonal skills including conflict resolution, meeting facilitation and organizational skills. Demonstrated history of continuing education in personnel and administrative processes.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Exempt

Compensation Detail

$73,028.80 - $112,777.60 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; 7:30 am - 4:00 pm

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Miranda Grabner

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.