The Transformation Program Management (TPM) COS / Business Office is responsible for workforce and financial management, data Analysis, reporting, and process Improvement activities. The function coordinates across HR, Finance, Controllers, Third Party Management, Continuity of Business and Risk and Control teams. The function supports TPM, which governs the Consent Order execution with PM procedures, process, and reporting.

This role engages in a broad array of TPM Business Office activities. The role partners with many stakeholders within and outside of TPM such as: leadership team members and staff, global HR and Risk/Control partners, and the COO COS community. To be successful, the candidate needs financial, headcount skills, strong analytical skills, use critical thinking, be self-directed and have self-confidence.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We will enable growth and progress together.

Responsibilities

• Review monthly TPM financials - expenses, variance analysis, forecasts, management reviews

• Perform workforce management - track joiners/leavers, headcount analysis/forecasting, track Third party managed services, location strategy, manage org change, maintain org charts

• Support recruiting efforts - analyze hiring trends, review open roles, facilitate recruiting process

• Track department compliance with all training requirements

• Prepare ad-hoc reports, metrics, presentations, and internal communications as required

• Provide analysis and critical thinking by defining problems, developing creative solutions, and making recommendations

• Support Model Risk Management Reviews, Continuity of Business, Risk and Control activities

• Work collaboratively in a fast-paced environment, display good judgment, escalate appropriately

• Appropriately assess risk when business decisions are made, demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications

• Financial and workforce management skills – knowledge of Citi systems a plus

• Strong Microsoft Office skills; Excel, PowerPoint, Word, Teams and SharePoint

• Analytic skills including trend analysis and data quality validation; ability to package analyzed data in graphics with insightful commentary

• Excellent verbal, written and presentation skills

• Project management skills are a plus

• Self-starter, able to produce with limited supervision in a fast-paced environment .

• 5+ years’ experience in business office / chief of staff office and at least 2 years in managing headcount, budgets, and financials

• Bachelor's Degree or equivalent experience

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Oct 30, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.