General Description

The Residence Life Coordinator (RLC) is a full-time, 12-month, live-in professional staff member. RLCs work to foster a residential environment focused on our learning goals: Adulting and Life Skills, Campus and Community Connections, Health Relationships, and Academic and Career Exploration.

Position Overview

Responsible for the overall management of a residential area of approximately 430-1000 residents, 7 - 20 Resident Assistants, and may supervise a graduate student, Assistant Residence Life Coordinator (ARLC). RLCs assess, plan, implement, and evaluate intentional learning opportunities in their area to meet the developmental needs and learning objectives of students and staff. RLCs are expected to have direct contact with residents, manage care and concern cases for residents, provide support to Living-Learning Communities (LLCs) where applicable, and through routine daily interactions.

Areas of R

esponsibilities

Community Leadership

The Coordinator serves as the primary educator for their communities. In promoting a learning environment with a sense of community, the Coordinator is expected to:

• Establish educational strategies using a residential curriculum that focuses on student learning and connecting residents to each other in meaningful ways
• Coordinate the purchase, pick up, and delivery of supplies for community development activities
• Encourage staff to interact with students and provide community-building activities regularly
• Keep appropriate Senior/Professional staff informed of conduct issues in your housing area
• Process incident reports for your community regularly and adjudicate residential conduct cases
• Create an environment that promotes a sense of belonging for all UNF students.

Supervision

The Coordinator is responsible for the supervision of staff in their assigned area(s). In this role the Coordinator is expected to:

• Assist in the recruitment and selection of student staff members
• Supervise, train, and evaluate staff in assigned area
• Hold one-on-one and weekly staff meetings with student staff
• Provide written expectations for staff members
• Document inappropriate behavior (utilizing agreed upon corrective action) and provide constructive feedback in a timely manner
• Direct and supervise staff in consistently enforcing both University as well as Housing and Residence Life policies

Student Engagement

The Coordinator is expected to establish a positive rapport with residents to provide individual advisement as needed. In this role, the Coordinator is expected to:

• Maintain a high level of visibility and interaction with residents in their community
• Act as a role model for students through positive actions and interactions
• Be available and visible to students during office hours, programs, and meetings
• Identify, assist, and provide follow up to students who have personal, academic, health, or other concerns
• Be aware of, and sensitive to, the needs of all UNF students
• Develop positive relationships with students in their areas
• Demonstrate knowledge of campus and community resources
• Provide initial and follow-up support to students in crisis
• Respond to situations in a timely fashion and provide written documentation and follow-up, as necessary

Administrative Duties

The Coordinator is responsible for maintaining efficient and effective residence hall(s). In doing so, the Coordinator is expected to:

• Participate in the on-call duty rotation with other staff during office hours, evenings, weekends, holidays, and semester breaks
• Complete paperwork in an accurate, thorough, and timely manner
• Regularly review and administer forms as needed in various electronic platforms
• Be reliable and dependable in accomplishing assigned tasks and commitments on time
• Organize work responsibilities, while anticipating problems, setting prio ities, and follow up
• Assist Operations and Accounting team with administrative duties such as student damage charges, room condition forms, and maintaining appropriate records and files, etc.
• Track budget expenditures and turn in receipts

Facility Management

The Coordinator is responsible for overseeing the management of their facilities. In this role, the Coordinator is expected to:

• Be responsive to student facility concerns and follow-up to see that concerns are addressed in a timely manner
• Keep supervisor informed, in a timely manner, of facility issues
• Work with the Housing and Residence Life staff to identify facility issues and follow-up to see that such issues are resolved, including ongoing communication with the Facilities supervisors
• Report problems with vendors to address ongoing concerns and ensure optimal service
• Touch base regularly with Facilities, Maintenance, and Custodial Supervisors concerning facility-related issues
• Initiate and support special projects, such as recycling efforts, health and safety inspections, fire safety/evacuation drills, etc.

Campus Security and Emergency Personnel Responsibilities

The Coordinator is responsible for emergency needs primarily for the residential communities. In this role, the Coordinator is expected to: