Business Learning Solutions Specialist

The Business Learning Solutions Specialist contributes to the design, delivery and administration of business unit training programs in accordance with the organization's training and development plan. Under limited supervision, this job works to meet the current and future human resource needs of the business by continuously improving current training programs and enhancing the performance of individual employees.

Key Responsibilities and Duties

• Designs and develops all elements of the organization's business unit training program to foster learning and provide growth opportunities for employees within the organization.

• Utilizes expert technical knowledge of the organization's systems, databases and technologies to administer business unit training and development programs and troubleshoots any issues that may arise throughout delivery of the programs.

• Creates and reviews training procedure manuals, guides and course materials, such as handouts and visual materials, to support training efforts.

• Determines key areas of improvement within the business unit training and development programs by analyzing course evaluations and quantitative training results.

• Verifies that business unit training covers internal systems and control processes, along with relevant external standards and regulations to best prepare employees within particular business units.

• Ensures employees are trained on general skills and competencies to be properly prepared for advanced training, learning and everyday administrative tasks.

• Partners with leadership and management teams to develop management skills and to implement best leadership practices within the organization.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

7IC

Preferred Qualifications

• Instructional Design experience

• Banking industry expertise

• Certified Professional in Learning and Performance (CPLP) certification

• Experience using IBS Insight

• Leadership Facilitation experience

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting End Date: 7/10/24

#LI-Hybrid #LI-SR1

Company Summary

EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

VEVRAA Federal Contractor

Benefits Summary

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

EverBank prohibits pay discrimination on the basis of any protected characteristic.

EverBank may require a background check as a condition of employment. Qualified applicants with arrest and/or conviction records will be considered in accordance with applicable federal, state, and local laws and regulations, including, but not limited to, any laws and regulations specifically pertaining to banks and federal contractors.

EverBank seeks priority referrals of protected veterans for jobs at all locations within the state.

Pay Range $79,700 to $107,800

EEO Statement

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp (https://urldefense.com/v3/__http:/www.dol.gov/ofccp__;!!L8-7AA!WETVLfn333rqXNYi0-qITSUktDEWiFnQqvstF1J-gO8B03ANdCf4ucPkrvzeJpXk8bwyTvLqjEa8-JEpoxwcjXaB$) .

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

Machine Readable Files (MRFs) - Aetna