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Robert Half Application Support Specialist in Jacksonville, Florida

Description

Robert Half, a global leader in talent solutions, is seeking an Application Support Specialist to join our team. This role is perfect for individuals with a solid foundation in technical support, basic programming skills, and SQL knowledge who thrive in a collaborative and fast-paced environment. If you’re passionate about troubleshooting, resolving application issues, and working with data, this could be the perfect opportunity for you!

Position Summary

As an Application Support Specialist, you will be responsible for providing technical support for business-critical applications, assisting with issue resolution, and ensuring seamless functionality. Your experience with basic programming and SQL will enable you to troubleshoot effectively, perform data queries, and assist with minor system enhancements.

Key Responsibilities

  • Provide Tier 1 and Tier 2 support for enterprise applications, troubleshooting issues and resolving them promptly.

  • Analyze and resolve application performance issues, user errors, and software bugs.

  • Write and execute basic SQL queries to retrieve, analyze, and manipulate data.

  • Collaborate with development teams to escalate and resolve complex issues.

  • Assist with minor application configuration and customizations using basic programming languages (e.g., Python, JavaScript, or VB).

  • Document technical issues, resolutions, and standard operating procedures.

  • Perform system and application testing after updates or changes.

  • Support end-users by providing training and guidance on application functionality.

    Requirements

Qualifications

  • Education: Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).

  • Experience:

  • 2+ years of experience in application support or a related role.

  • Basic programming knowledge (e.g., Python, JavaScript, or a similar language).

  • Proficiency in writing and troubleshooting SQL queries.

  • Technical Skills:

  • Understanding of relational databases (e.g., SQL Server, MySQL, Oracle).

  • Familiarity with application monitoring tools and issue tracking systems.

  • Knowledge of APIs and basic integrations is a plus.

  • Soft Skills:

  • Strong analytical and problem-solving abilities.

  • Excellent verbal and written communication skills.

  • Ability to work collaboratively with technical and non-technical teams.

Preferred Qualifications

  • Experience with cloud-based applications and platforms (e.g., AWS, Azure).

  • Familiarity with ITIL practices or related certifications.

  • Exposure to ERP, CRM, or other enterprise systems.

Why Join Robert Half?

  • Competitive compensation and benefits package.

  • Work with a talented and supportive team in a dynamic environment.

  • Opportunity to develop your technical skills and advance your career.

  • Access to professional development resources and cutting-edge technologies.

How to Apply

If you’re a problem-solver with technical expertise and a passion for supporting business applications, apply now to join our team at Robert Half as an Application Support Specialist!

Robert Half is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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