This is a Job Description for an GTM Technology & Operations Manager in Jackson, Mississippi

Summary:

 Reporting to the Head of Global Marketing Operations, the GTM Technology & Operations Manager will be responsible for ensuring that the systems, data, processes, and programs that support our SDR (Sales Development Representatives) organization runs effectively and efficiently to crush the company's goals. You will be responsible for the management and maintenance of our key technologies, ensuring the data and processes that our tech stack support is delivering on core business objectives. You will partner with the Head of Global Sales Development, sales enablement and other sales leaders to execute on strategic programs to drive conversion rates and pipeline and partner with the Revenue Operations organization to support planning, target setting, forecasting and reporting.

Duties & Responsibilities:

Create the strategy for the Outreach Platform and ruthlessly prioritize to ensure the strategy and goals are achieved. Own the technical administration of the Outreach GTM instance by providing day to day system admin support and manage rollout of system improvements and bug fixes. Evaluate requests for new or modified features/functionality to determine feasibility, complexity and time required and compatibility with current systems and develop proposals to deliver desired solutions. Own Outreach integration with Salesforce and act as a key point of contact to the Salesforce administration team. Own technical rollout of all Outreach product updates for alpha releases including scoping, sandbox development, UAT testing and production release. Prepare ad hoc analysis and independently drive projects to completion through project management.

Support administration of additional SDR platforms such as Seismic, 6Sense, Planhat, Mind tickle and call recording platforms. Collaborate across marketing, enablement, and sales to ensure that Seismic content is accessible and aligned to the sales process. Manage Seismic content lifecycle and tagging strategies. Collaborate with the Enterprise Applications teams to ensure that Ringleader lead routing is aligned with business needs. Implement and enable the SDR org on additional technology as needed.

Provide data and insights to Global Head of Sales Development to develop plans for programs. Support planning and execution of pipe gen days, SPIFFs and other programs as needed. Partner with Sales Operations on annual and quarterly planning processes, SDR territory alignments, quotas etc.

Requirements

and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

: Bachelor's degree in Business, Marketing, or a related field required; MBA or other advanced degree preferred. 5+ years hands on experience implementing sales applications in high technology or subscription software organizations. Experience with Go-To-Market and lead to opportunity business processes, including lead management/routing, sales follow up processes, qualification methodologies. Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Experience with sales and marketing applications & processes:

Equal Opportunity/Affirmative Action Employer.