Apicha Community Health Center’s mission is to provide affordable healthcare for underserved and vulnerable people living in the New York City boroughs and on the lower east side of Manhattan. The phrase “we care” embodies everything that Apicha does. Whether it’s our approach to otherized people, the LGBTQ+ community, individuals living with HIV/AIDs, or anyone else who walks through our doors, we show all of our patient s the same amount of dignity and respect.

“We care” is what we live and breathe; it’s an essential part of who we are as a health center. Our rapidly growing medical facilities are seeking to fill multiple positions with hard-working, professionally minded, and socially conscious individuals who believe in our core values and are passionate about helping others.

Position Summary:

We're looking for a committed, passionate and professional Dental Office Specialist for our Jackson Heights location. The ideal candidate will be responsible to schedule appointments, register patients, verify insurance, pre-authorizations and follow-up on dental inquiries.

Job Responsibilities:

• Customer Service/Administration - greet all patients and provide basic orientation to the center and all available services.

• Referral/Emergency Referrals - create and submit referral form to all dental insurances.

• Assist billing department - verify Explanations of Benefits and Claims.

• Training - keep an updated list of the dental insurance contact information.

• HEDIS and QUARR Report - overview report for the dental site.

• UDS Report - follow up UDS report for the dental site.

  Qualifications:

• High School Diploma or GED equivalent with 2 years of working experience required. Some college education with 1 year of working experience preferred.

• Experience in hospital or community health center preferred

• Bilingual preferred (Spanish, Hindi, Bangla, Urdu)

• Knowledge of eClinicalWorks EMR is preferred.

• Ability to read and comprehend simple instructions, short correspondence and memos

• Ability to communicate dental procedures and terminology with dental team and patient

• Engaged in learning and continuous quality improvement

• Excellent customer service skills are required

• Responsive and comfortable working in the fast-paced, high accountability environment.

• Demonstrated commitment to professional development.

• Ability to sit in front of computer long hours required.

• Ability to work flexible hours including evenings and weekends

  At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

  We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If this sounds like the place for you, please feel free to apply today!