Job Summary:

The Gift and Data Records Specialist ensures that donor and constituent records and correspondence are maintained in compliance with gift guidelines and Division of Advancement policies. The Gift and Data Records Specialist is responsible for adding and maintaining biographical data, pledges and gift processing activities within Ithaca College’s alumni and development system (Raiser’s Edge NXT) in accordance with industry best practice. They support critical business needs through the use of automated tools and processes.  They are responsible for researching, entering, verifying and updating data, correcting data inconsistencies and generating clean-up lists; manual data entry is required. Maintain confidentiality of database records in accordance with Ithaca College’s policies.

Job Responsibilities:

• Gift Processing

• Primary responsibility for accurate gift and pledge entry of cash, checks, stock/securities, and gifts-in-kind in the alumni and development system (Raiser’s Edge) while adhering to Ithaca College’s policies, CASE standards and the IRS.

• Track and confirm matching gift process.

• Support activities related to the gift acknowledgment and tax receipt production process.

• Maintain files for gift source documentation as required by the IRS, internal audit and external audit requirements.

• Understand and be a resource to the Division of Advancement regarding the monthly payroll deduction process.

• Understand and be a resource to Ithaca College’s security/stockbrokers, faculty and staff members to ensure timely and accurate gift processing of securities’. Research, track and maintain Stock gift processes when applicable.

• Maintains a secure and up-to-date environment for incoming stock, electronic funds, credit card and online gifts, and communicate with organizations involving those gifts when necessary. Practice proper cash handling procedures.

2. Biological Records

• Significant responsibility for accurate data entry of biographical information within the alumni and development system, in particular, researching and verifying obituary information, biographic, degree, employment and address information in the Raiser’s Edge database.

• Collect, organize, research, process and verify data for alumni, parent, foundation, corporation and other records in compliance with institutional policies and CASE guidelines.

• Works with Advancement Services team on special data projects to ensure the accuracy and completeness of donor constituent records

3. Data Integrity

• Reconcile batches

• Identify and correct data inconsistencies and generate clean-up lists identifying data to be updated. Notify the Advancement Services team when errors occur.

• Ensure incoming requests for information to others in the organization, donors, volunteers, and others are responded to in a positive and timely manner.

4. IC Culture

• Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful College community.

• Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College.

• Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. 

Qualifications:

• An Associate’s Degree or the equivalent combination of education and experience is required

• A minimum of 3 years of experience in data-entry

• Knowledge of computer technology, including Microsoft Outlook, OneDrive, Word, Excel, and Internet browsers

• Previous experience working with databases and Customer Relationship Management software preferred

• Strong attention to detail

• Demonstrated organizational skills, customer service orientation with an ability to prioritize, manage, and complete multiple tasks under time sensitive deadlines

• Must be able to handle confidential materials with sensitivity and discretion

• Able to work in an independent and team environment

This position is 37.5 hours per week, 52 weeks per year.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$19.00 to $20.50 per hour, commensurate with qualifications and experience.

We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:

• Healthcare including vision and dental • Generous Paid Time Off Policies • 403B Retirement Savings Plan with Matching Employer Contribution • EAP • Flexible Work Plans • Educational Benefits • Career-Enhancing Trainings • For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.

At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at http://ithaca.edu