Administrative Assistant/Faculty Support Lead

About the Department of Psychology

The Cross-College Department of Psychology spans The College of Arts and Sciences (CAS) and Cornell Human Ecology (CHE) and is recognized for excellence in advancing knowledge of psychological science. We focus on the investigation of behavior and its cognitive, neural, and hormonal underpinnings in the full range of environmental situations. Our strengths lie in four broadly defined areas of development, cognition, neuroscience, and social and personality psychology. We develop and conduct theoretical and translational research to advance health and well-being.

The Opportunity

As the Administrative Assistant/Faculty Support Lead, you will be an integral part of our academic team, coordinating and providing a broad range of administrative support to faculty members and their research groups. You will play a key role in supporting teaching, research, extension, and departmental operations with an emphasis on proactive problem-solving, effective and efficient facilitation of tasks, and clear communication.

Key Responsibilities:

The Administrative Assistant/Faculty Support Lead will coordinate and provide a wide range of administrative support to faculty members and their direct reports (e.g., postdoctoral associates, graduate students, lab managers and members) for their research and teaching-related activities in the cross-college Department of Psychology. Provide front desk/reception services as well as back-up support to office colleagues.

Responsibilities include, but are not limited to: providing support for instruction and research, often independently and with short notice; serving as a departmental reference and problem-solver for travel and procurement policies and issues; assisting faculty and visiting scholars with international and domestic travel arrangements and processing related, and often complex travel reimbursements; processing participant payments for human subject studies, and providing organizational direction and coordination with multiple researchers; processing procurement card and direct charge receipts; facilitating purchases and payments utilizing the University's e-SHOP and Procurement Card systems; serving as a reference for policies and as a liaison among faculty and academic staff, independent contractors, and vendors, the University Shared Service Center (SSC), CHE/CAS IT staff, and Cornell Information Technologies (CIT); providing research and document support for faculty and academic staff including creating and formulating complex spreadsheets, developing databases and materials from a variety of information systems; formatting, proof-reading, and editing documents; scheduling routine in-person and Zoom meetings for faculty using Outlook, phone, and email communications, scheduling non-routine and periodic video- and teleconferences; responding to faculty requests for facsimile, copying, and bulk print jobs; producing and printing cards, flyers, or posters for research subject recruitment or professional presentations as well as brochures, handbooks, or posters for departmental programs; and responding to routine and non-routine mail inquiries.

In addition, this role is responsible for planning and facilitating departmental social events.

This is a full time, fully on-site, regular position based in Ithaca, New York on Cornell University's campus.

What We Need

• All applications must include a resume and cover letter for consideration.
• Associate's degree and 2-4 years of forward-facing, administrative experience, preferably in an academic environment, or an equivalent combination of education and relevant professional experience.
• Excellent interpersonal skills and considerable initiative, supported by a strong work ethic to complete tasks in a timely fashion with frequent interruptions.
• Extensive ability to work quickly and effectively under pressure, use judgement in accomplishing tasks that are time sensitive and balance conflicting priorities.
• Superior organizational skills and attention to detail is a must. Excellent writing skills to formulate and present written material in a logical and comprehensive fashion. Outstanding verbal communication skills.
• Ability to locate, extract, identify, organize, and format important information and data; analyze, synthesize, and compile data.
• Demonstrated ability to work in a complex, high-pressure environment dealing with diverse constituents and situations using diplomacy and tact, while maintaining a positive, professional, and customer-oriented attitude. Ability to positively influence others by example.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and video conferencing software (e.g., Zoom, Microsoft Teams).
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Experience with Cornell University systems and policies, specifically travel, procurement, and event planning and facilitation.

Rewards and Benefits

• This position is based in Ithaca, New York, and is fully onsite.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25 - January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No visa sponsorship or relocation assistance is available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

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EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly