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Wells Fargo Senior Lead Control Management Officer Evidence-Based Control Evaluation (EBCE) Program in Irving, Texas

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Senior Lead Control Management Officer in the Chief Operating Office (COO). This position sits within the Control Program Integration organization and will support activities aligned with Evidence-Based Control Evaluation (EBCE) as required to drive the implementation of Wells Fargo's policies across all business groups and enterprise functions. This role will partner with executive management to define and deliver initiatives and programs across front-line EBCE, build relationships with a wide variety of senior leaders and enterprise partners across all business groups and enterprise functions (BG/EF) and ensure effective frameworks are established, as well as to ensure that significant and emerging risks are captured properly as they arise.

Learn more about the career areas and lines of business at

In this role, you will:

  • Operationalize and enhance the EBCE program and framework to drive consistency, efficiency and quality for EBCE in support of all BG/EFs, to include policy, governance, reporting and program functionality management and oversight. Leverage deep EBCE process knowledge to challenge BG/EF execution to ensure alignment with policies, procedures and program guidance and adherence to appropriate methodologies

  • Demonstrate strong relationship-building, credible challenge and project management skills in order to drive consistent execution of the program with BG/EF EBCE teams, business control teams across all lines of defense and partner organizations

  • Independently lead operational excellence activities to drive continuous improvement for EBCE in collaboration with all BG/EFs by identifying and implementing shared best practices and continuous improvement opportunities. Drive enhancement of tools, infrastructure, program and reporting methods to facilitate program effectiveness

  • Facilitate development of program requirements along with process training, implementation execution and program communication

  • Leverage appropriate insights and analytics data to support EBCE effectiveness along with establishing key measures/metrics in support of program goals/objectives

  • Engage with control and other leadership teams as required in support of consent order work stream activities and deliverables. Support management of consent order action plan elements as assigned, including measurement of progress, communication of progress, achievements and metrics dashboard reporting

  • Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation

  • Lead complex initiatives executing moderate to high risk or complex control evaluation/program activities in a matrixed environment

  • Communicate emerging risks with broad impact and act as key participant in large scale planning for the Evidenced Based Control Evaluation Program

Required Qualifications:

  • 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Strong knowledge of the Risk & Control Self-Assessment (RCSA) programs

  • Experience in Audit and Control Evaluation/Testing

  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators (including virtual) as well as across various levels within the organization

  • Track record of managing transformation efforts, preferably in the context of risk management/control with demonstrated ability to lead enterprise-wide initiatives

  • Able to think strategically and pivot between multiple priorities

  • Advanced experience with Microsoft Word, Excel, Power Point, SharePoint

  • Ability to drive and lead organizational change, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

  • Internal Audit, Control Testing (Independent Risk Mgt / Front Line) experience and/or overall control subject market expertise/knowledge

  • Change management experience

  • Demonstrated ability to establish strong working relationship with key partners and senior management

  • Ability to exercise independent judgment to identify and resolve problems

  • Experience working in a matrixed environment and the ability to effectively manage and build relationships within the BG/EFs and with Corporate Risk

  • Leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes

  • Strong analytical skills with high attention to detail and accuracy

  • Strong strategic and conceptual thinking skills

  • Partnering approach to drive consistent messaging across functions / risk programs

Posting Location:

3476 Stateview Blvd FORT MILL, SC

301 S Tryon St CHARLOTTE, NC 28282

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Req Number: R-153431-5

Updated: Fri May 06 06:08:36 GMT 2022

Location: Irving,Texas