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Job Summary

As part of the Strategic Planning and Performance Management team, the Specialist I is responsible for customer retention budget & transaction planning for the Residential line of business. This role works closely with marketing channel owners and the finance teams to evaluate opportunities and set targets for go to market strategies.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Lead collaborative process to develop robust, marketing transaction and budget forecasts that reflect thoughtful strategic planning, collaboration/coordination with channel managers, financial discipline and creative thinking.

•Develop and present campaign and channel-specific key drivers/metrics.

•Calculate and forecast profitability of campaigns; perform sensitivity analysis for key assumptions and market scenarios.

•Prepare business case evaluations, including NPV and ROI calculations, and provide leadership with recommendations on channel proposals.

•Provide insight on Customer Lifetime Value and develop cost benefit analysis for a wide array of retention activities

•Perform strategic marketing analysis and make recommendations on channel mix and spend optimization.

•Develop presentations and lead regular management discussions on marketing objectives, strategies, tactics, and performance.

EDUCATION/EXPERIENCE

•5-7+ years related work experience; relevant work experience includes financial analysis, executive level reporting, accounting entries and data analysis

•Understanding of general accounting principles

•Advanced understanding of excel and experience using Snowflake, Python and Tableau

•Experience gained through college degree programs and/or certifications is applicable to above skills

​ Key Metrics

•On time and accurate delivery of marketing spend tracking, transaction planning and accurate forecasts

•Creating and maintaining sustainable and accurate dashboard reporting

•Ability to manage and forecast spend performance and develop insightful spend tracking and visibility.

•Effective communications and presentations with senior leadership

•Ability to work cross functionally and hold other teams accountable for on-time and accurate contributions to processes

Job Family

Marketing

Company

TXU Retail Services Company

Locations

Irving, Texas

Texas

We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.

Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine.

Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities.

Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers’ needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers.

As a leader in the responsible transformation of the country’s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company’s sustainability report at https://vistracorp.com/sustainability/ .

Vistra’s hardworking team is committed to its purpose, “lighting up lives, powering a better way forward” and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com (https://c212.net/c/link/?t=0&l=en&o=3967404-1&h=3533293724&u=https%3A%2F%2Fwww.vistracorp.com%2F&a=https%3A%2F%2Fwww.vistracorp.com) .

Come join us and be part of something special! Click here to learn more about Vistra.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.