If you are in Irving TX, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm (local time zone). It may be necessary, given the business need, to work occasional overtime.

Our office is located at 909 Hidden Ridge Suite 300, Irving, TX 75038. Employees will be required to work 3 days onsite and some days from home.

We offer 1 week of on-the-job training. The hours of the training will be aligned with your schedule.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Interact with customers to gather support data to ensure invoice accuracy and work through specific billing discrepancies.

• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function.

• Educate customers regarding the availability of receiving invoices and remitting payments through online applications.

• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.

• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Must be 18 years of age OR older

• 1+ years experience in billing / claims

• 1+ years experience with Charge entry

• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications

• Able to work a 40-hour schedule within the operating hours of the site (Monday - Friday, 8:00am - 4:30pm CST)

• Ability to work onsite 3 days out of the work week at 909 Hidden Ridge Suite 300, Irving, TX 75038

Preferred Qualifications:

• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools

• Must have experience with EPIC

Telecommuting Requirements:

• Reside within commutable distance of TX

• Ability to keep all company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy

• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

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