Description

The Alexa Customer Journeys team is hiring a talented Principal Technical Program Manager to help build experiences for suggesting delightful, tailored experiences to discover all the ways Alexa can assist them in their daily life. Make a direct impact to our customers, show measurable success, and work with the artificial intelligence systems.

If you are holding out for an opportunity to:

• Make a huge impact as an individual

• Be part of a team of smart and passionate professionals who will challenge you to grow every day

• Solve difficult challenges using your expertise in the latest software technology

• Create applications at a massive scale used by millions of people

• Work with artificial intelligence systems to deliver real experiences

And you are experienced with…

• Working with a team of SDE's to build a world class user experience

• Influencing and setting the technical deliveries and prioritization for the for the build team, their partners and evolving the user journey

• Researching implementations to find the best possible experience for a customer

• Taking ownership and doing whatever it takes to get the job done

And you constantly look for opportunities to…

• Innovate, simplify, reduce waste, and increase efficiencies

• Use data to make decisions and validate assumptions

• Learn from others and help grow those around you

...then we would love to chat!

Basic Qualifications

• 10+ years of engineering experience

• 7+ years of technical product or program management experience

• 5+ years of software development experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.