About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Director Sales I - Specialized Sales, your primary objective of this Leadership position is to drive a team of overlay sellers to migrate, acquire and grow new revenue in the Unified Collaboration and Contact Center space. Desired result is acquiring monthly recurring revenue at or above assigned growth and incremental revenue targets.  Key function is establishing working relationship with the region’s direct and channel sales account teams, internal and external ecosystem partners prospecting, qualifying, and closing customers for Lumen, including voice and data network, CPE, applications and cloud solutions.

Location

• This position is a work from home position within any state in the US.

The Main Responsibilities

• Building and maintaining a growth minded overlay team for managed services, business services, business software and/or any outsourced solution. I.E. Lumen Voice Solutions, WebEx/ Zoom / Vail/ TalkDesk/ Microsoft, Genesys and numerous others

• Develop and maintain relationships from the operational through the ‘C’ level in the pursuit of managed services sales inside of and Enterprise commercial space.

• Accountable for meeting and/or exceeding assigned management objectives, billed revenue and monthly sales revenue quotas, maintaining existing spend while driving new revenue within a designated region.

• Provide superior technology and solution knowledge of managed services on a day-to-day basis.

• Build and maintain accurate and up to date strategic region and territory plans associated with sales enablement, funnel and opportunities.

• Partner with Lumen Leaders, account managers and clients through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to deliver a value-adding managed services solution.

• Manage sales funnel to analyze and manage pipeline activity and monitor sales activity against assigned quotas.

What We Look For in a Candidate

• Minimum of 7 years of Sales Director leadership management in the Unified Collaboration and Contact Center space. Experience in selling complex IT infrastructure and cloud solutions to large enterprise businesses.

• Demonstrated success in applying consultative leadership and training selling techniques to opportunities.

• Proven and verifiable track record in exceeding behaviors and revenue goals.

• Strong communication skills and presence in communicating with Executives.

• Technical sales certifications (VCP, Cisco, Zoom, Microsoft etc.)

• Consultative or solutions selling training (Miller Heiman, Sandler, etc.)

• Demonstrated level of success in the development of high-level client relationships

• Demonstrated experience selling a combination of the following strongly preferred: Cloud Computing Services, Managed Hosting, Managed Security, Cloud Solutions (IaaS), Business Continuity/Disaster Recovery, IT Infrastructure Services/Outsourcing, IT Consulting, Outsourcing services, Co-location.

• Must be self-motivated and self-disciplined and provide prompt follow-up to all internal and external customer inquiries.

• Must have excellent oral and written communication skills and be able to present in both small and large group settings.

• Must be able to keep organized, accurate records of daily activities and results.

• Strong organizational skills imperative.

• Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$119700 - $159600 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$126000 - $168000 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$132300 - $176400 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$138600 - $184800 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 335049

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

119700

Salary Max :

184800

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

09/27/2024