Job ID Number

R3653

Employment Type

Full time

Worksite Flexibility

Remote

Job Summary

The Business Analyst is responsible for providing business analysis support to CAI customers on small to medium projects.

Job Description

We are looking for a Business Analyst to provide business analysis support to CAI customers on small to medium projects. This position will be full-time and remote.

What You'll Do

• Work directly with the customer to gather all customer requirements, review the current website/documents, and develop a strategy for implementing a better, user-friendly, customer-centric website that meets all agency, State, and Federal requirements

• Engage with the agency stakeholders and Account Manager to develop guidelines to completely rebrand the website and documents

• Obtain management’s approval of the final branding for the website and documents

• Work with all team members to ensure these requirements are met, and all changes are implemented to meet the approved branding defined in the overall strategy

What You'll Need

Required:

• 15+ combined years of experience/expertise in designing secure enterprise-level websites meeting industry standards

• Must provide at least one example of a successful project they completed using the recommended web development platform

• 6-months experience designing websites that meet the ADA requirements listed at https://www.ada.gov. The website should meet the requirements without requiring any add-on tools

• 5+ years combined experience in enterprise-level website branding/rebranding

• 6-months experience designing websites and documents that meet the Plain Language requirements listed at www.plainlanguage.gov

• 3 years’ experience/expertise working with customers on logo and website rebranding and design

• 3years’ experience/expertise in creating content strategies for large enterprise-level websites and content providers

Preferred:

• 3+ years’ experience creating business requirements for website content is desirable

• 3+ years’ experience creating professional logos is desirable

• 1+ year of experience with the marketing aesthetics of a customer centric website is desirable

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.