Status Category: Full-Time Exempt/Non-Exempt: Exempt Scheduled Hours Per Week: 40 Job Code: FS206 CBIZ, Inc. is a leading national provider of professional services designed to help our clients and their businesses grow and succeed. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. The Data Analyst is the bridge between the business users and the technical team. As a Data Analyst, you are expected to form trusted relationships with your business partners, understand how their business processes interact with IT systems, and work to enhance IT capabilities to solve business problems. The ideal candidate should be an expert in requirements elicitation techniques and documentation, relationship management and setting expectations, as well as collaborating with a diverse array of IT and business resources to ensure IT projects are delivered on time and on budget. The ideal candidate should be comfortable speaking with technical resources as well as business resources and be able to communicate concepts and expectations between either party. Proficiency with a variety of delivery methodologies such as waterfall and agile is highly desirable, as well as significant experience with ALM tools such as Azure DevOps or Jira. Essential Functions and Primary Duties * Preparation of detailed system requirements (Functional Requirements document or user stories depending on methodology) for development activities such as new reports, new interface/system integrations, conversions, enhancements, and forms. * Participate in new system software evaluations, selections, training, and implementations. * Lead business process mapping sessions and produce detailed process maps. * Work with the Product Owner / Product Manager and business process owner to fully understand the desired business processes associated with using the system. * Validate technical solutions and deliver the documented requirements through QA testing activities. * Primary liaison to the Solution Architect and vendor for project, support, and maintenance work. * Work with the Product Owner to coordinate upgrades and patching. * Act as a deputy IT project manager (coordination for light to moderate projects). * Ensure thorough QA and regression testing for upgrades and patching. * Lead activities around the creation of test scripts. * Lead the organization of the UAT testing strategy, activities, and timeline with the Product Owner and project team. * Reports on UAT status. Supports resolution of UAT issues. Manages and logs issues discovered during testing as well as Production releases. * Analyze and resolve escalated support tickets. * Gain knowledge of the implemented systems functional capabilities and become a functional expert in the usage of the system. * Create documentation to assist with technical support. * Provide technical support on software migration and conversion projects. * Streamline and enhance business processes and systems using available low-code / no-code automation tools. Preferred Qualifications: * 1-year of experience writing requirements/user stories for either internal or external technical delivery teams. * 1-year experience in Business Process Mapping / Design and associated tools (Vizio, LucidChart, etc.) * 1-year experience assisting with system implementations/integrations at an enterprise scale. * High working familiarity with software delivery methodologies (waterfall, agile, iterative). * Familiarity with writing SQL queries is preferred. * Knowledge of the Accounting field and associated Tax and Audit software platforms and methodologies is preferred. * Detailed oriented, organized. * D