Duties & Responsibilities:

• Conducts market research and understands members needs to ensure our current dental benefit remain competitive and sustainable.

• Designs interactive dashboards that provide an at-a-glance view of key performance indicators (KPIs), member feedback based on appeals and grievances, utilization and spend across our Healthfirst products.

• Creates visually appealing presentations that demonstrate data-driven insights to promote data driven decision making.

• Builds a process to ensure the accuracy of our dental directory meets Healthfirst performance targets and/or compliance standards.

• Creates oversight monitoring activities including the validation of reporting to ensure the dental vendor meets Healthfirst targets and/or compliance expectations on a monthly, quarterly and annual basis.

• Additional duties as assigned or necessary

Minimum Qualifications:

• Bachelors degree from an accredited institution or equivalent

• Familiarity with programming languages such as SQL, Python or R

• Experience with data visualization and reporting techniques using tools like Tableau, Power BI, or similar

• Advanced knowledge of MS Office (Excel, PowerPoint, etc.)

• Demonstrated success analyzing large datasets

• Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely.

• Strong problem-solving skills and attention to detail

• Ability to work independently and as part of a team

• Continuous learning mindset

Preferred Qualifications:

• Experience in data analytics or consulting, preferably in the healthcare industry

• 1+ years' of working experience with SQL

• 1+ years' of working experience with Python

• Knowledge of health care industry, systems, business strategies and products

• Use advanced analytical tools and software for data analysis and modeling

Compliance & Regulatory Responsibilities: Included in duties above

License/Certification: N/A

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.