Temporary | 20.00 per hour | Hourly | Customer Care, Communications, HR, Safety | Huron, SD, USA

Intern Community Connections

Work Location : Huron SD

Pay range : $20.00 per hour

Employment Status: Temporary (May - August full-time, 40 hours per week)

(September - December part-time, up to 20 hours per week)

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect (https://iconnect.nwe.northwesternenergy.com/Employee-Portal/?m) .

About this position:

This Intern position will be an instrumental part of the Customer Care team at NorthWestern Energy, working directly with the community relations team across our service territory. Responsibilities will support a variety of initiatives including nuclear project outreach, community engagement, and strategic development, in addition to event planning, AMI (Automated Metering Infrastructure) communication outreach, and brand enhancement.

About this job:

• Create brand enhancement to support ongoing company initiatives.

• Gain strong understanding from subject matter experts and relate knowledge to public and customers

• Collaborate with the team on nuclear project surveys, data collection, and analysis

• Manage and update databases for nuclear contacts, including local and national interest groups

• Coordinate and assist volunteer efforts and various ceremonies.

• Assist in the completion and technology integration for a media room.

• Facilitate general community meetings and promote engagement.

• Represent NorthWestern Energy at community events and booths.

• Update and maintain the mailing list for outreach activities.

• Contribute to SF area gas expansion initiatives.

• Engage with SMB customers to strengthen relationships.

• Communicate with new key account customers to provide support and solutions.

• Interact with stakeholders to identify problems and develop requirements for solutions.

• Exhibit an enthusiasm for the utility industry, introducing and educating customers on the industry.

• Demonstrate strong analytical skills to evaluate/troubleshoot complex issues.

• All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

• Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

  Am I right for this job? Here's the success profile:

• Demonstrate and maintain a good safety record

• Must possess strong interpersonal and written communication skills

• Business, Marketing, Journalism, Communications or Media related degree path required

• Must be in good academic standing

• Student must have completed Freshman level or higher by start date

• Must Provide GPA in Resume upon application

• Must possess strong customer service and computer technology skills

• Strong written/oral communication and documentation skills

• Strong aptitude to understand current technology trends, Utility directives, clean energy standards, or automation

• Self-starter who pursues self-education and is customer focused

  Requisition #4718

  Posting Dates: March 25, 2025 through April 8, 2025

  Department/Division: Customer Care, Creative Services

  Employment Physical: None

  Drug Test: Required

  Background Check: Required

  Relocation Benefit: None

  Telecommuting: None

  We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com .