[Department:[ Registrar [Full time [Open until filled: Yes [Requisition: [202400286S

**[Educational and Experience Requirement: [Bachelors Degree in a related field. Two years of relevant specialist experience or experience in a related field. Certifications may be required. Experience in Higher Education and specialized work is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

**[Nature and Purpose of Position: [Performs highly advanced specialist duties for the Office of the Registrar.

**[Primary Responsibilities: [Provides advanced phone, email, and/or in-person support for registration and support for specific duties related to student registration. Responds to advanced registration and resource questions with full knowledge and understanding of the student registration system. Aids students in adding, dropping, resigning, and any steps associated with these processes. Assists with system upgrade testing, resolution process troubleshooting, and implementing changes as guided by leadership. Collaborates with campus departments. Administrative duties associated with the position include but are not limited to, regular upkeep and assessment of data, leading project timelines and resolving issues with processes, and other support. Coordinates, compiles, and evaluates data to ensure the efficiency of processes and services provided. Assists in creating internal policies, procedures, and workflows to ensure effective and efficient operation. Assists in developing training materials and sessions for students and staff. Supports leadership with start-of-term and end-of-term processing. Attends and participates in all required training workshops provided by the department, division, and university. Prepares, reviews, revises, and distributes official university documents and reports. Conducts research for preparation and dissemination of information. May be responsible for planning, directing, supervising, and participating in special projects. May be responsible for scheduling and facilitating meetings. Performs other related duties as assigned.

**[Other Specifications: [Basic understanding of office operations and system functionality. Strong verbal and written communication skills. Willingness to incorporate multiple inputs for new processes. Problem-solving abilities with multiple strategies. Comfortable serving as a resource and answering questions. Capable of improving processes with technical solutions. Analyzes options for sound decision-making. Communicates ideas appropriately and seeks clarification when needed. Collaborative, recognizing different points of view. Facilitates group dynamics to achieve goals. Shares knowledge and teaches skills consistently. Understands institutional policies on student records and enrollment services processes. Articulates proper practices and student rights regarding records. Identifies system interconnectedness and its impacts. Knowledge of state and National Student Clearinghouse reporting, with involvement in submissions. Reads and implements technical manuals to enhance processes. Accountable for executing complex technical responsibilities.

[Occasionally, may be required to work beyond 40-hour work week during peak student registration and end-of-term periods.

[Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

[Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an at will employer. Employees with a contrac will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}]{courier="" new""=""}