Description We are offering a long term contract employment opportunity for an Account Administrator in the insurance industry, located in Hunt Valley, Maryland, United States. This role is fully onsite and involves managing customer accounts and inquiries, processing customer applications, and maintaining accurate records.

Responsibilities:

• Efficiently handle client calls related to benefits, account status, and supply requests.

• Conduct account adjustments and process account terminations.

• Regularly initiate contact with clients via telephone, mail, or email to address questions or issues.

• Ensure accurate and timely processing of invoices and payments, including "urgent" collection procedures.

• Manage incoming and outgoing mail on a daily basis.

• Maintain up-to-date knowledge of benefits, products, laws, regulations, systems, and procedures to effectively communicate with clients.

• Participate in in-house training sessions to enhance skills and knowledge.

• Continuously analyze administrative processes and procedures to identify opportunities for improvement.

• Maintain a detail oriented and helpful demeanor in all client interactions.

• Ensure high levels of accuracy and meet or exceed performance standards. Requirements • Proficiency in using Management Systems is essential

• Demonstrated expertise in Microsoft Word is required

• Experience in handling detail-oriented Correspondence is necessary

• Strong Customer Service skills are crucial

• Proficiency in Data Entry tasks is needed

• Ability to Automate Processes is desirable

• Experience in making Account Adjustments is essential TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .