Senior Manager, Account Admin & Billing - Mortgage Capital Markets Operations

Requisition ID: 207164

Salary Range: 94,095.00 - 180,030.00

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

Responsible for account administration and billing functions for the Mortgage Capital Markets operations team in the U.S. ensuring, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, procedures and with the global GWO utility.

Act as primary liaison to Mortgage Capital Market clients for operational account administration related items, including execution of client and custodian account agreements and inquiries, set up of credit facility in loan platform and storage and maintenance of relevant documentation in line with Bank retention policies. Process monthly billing and statements to clients and resolve any issues identified accordingly.

What You’ll Do

• Act as primary liaison to Mortgage Capital Market clients for operational account administration related items, including execution of client and custodian account agreements and inquiries set up of credit facility in loan platform and storage and maintenance of relevant documentation in line with Bank retention policies. Process monthly billing and statements to clients and resolve any issues identified accordingly.

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Ensure the proper completion of daily, weekly and monthly processes by self or Analyst for servicing of Mortgage products.

• Develop a robust understanding of supported GBP products and address client & internal inquiries in a timely & professional fashion, providing prompt resolutions & further troubleshooting issues as needed.

• Identify, create and/or maintain operational controls to mitigate risk and drive efficiencies in all processes.

• Clearly interpret & lead/support team with any ad-hoc work as needed, including but not limited to regulatory requests or special projects.

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a high performance environment and contributes to an inclusive work environment.

What You'll Bring

• 4-year college degree

• 10 years banking/securities industry experience

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): United States : Texas : Houston

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.