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United Airlines Representative - Maintenance Support in Houston, Texas

Description

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

  • Maintenance Planners are the main liaison between technicians and management for all support functions associated with production. They fulfill several critical functions in the production process:

  • Analyze maintenance performance and use results to define what resources (labor, materials, etc) are needed to meet production requirements

  • Lead a variety of planning, scheduling, and documentation activities in both in the shop and the support office

  • Communicate with production management on the status of paper packages and other issues that require immediate attention

  • Coordinate with planners, buyers, material coordinators, and production supervisors to obtain piece parts needed for production

  • Custodian for each part’s paper package, which is used to track all repairs and ensure appropriate engineering service bulletins are accomplished

  • Validate all labor data transactions and any other required computer system data updates

  • Package validation and preparation

  • Account for all tasks, audit and finalize package for records retention

  • Increased regulatory compliance by validating all required documents are provided to records department in allotted time

  • More accurate time tracking increasing quality of data which enhances future event span requirement periodically

  • Review and verify daily labor hours in online management system (PCS) and make corrections as needed

  • Corrections include adding, modifying, and deleting labor as necessary

  • Parts ordering and follow-up with key stakeholders such as AOG/ Inventory Planning/ Base Controllers to ensure we meet production schedule

  • Data entry and validation in multiple systems such as SCEPTRE, PCS and TOCS

  • Review and analyze shop production data repair vs. purchase cost working closely with the shop team to make timely decisions and meet production schedule

Qualifications

Required

  • High school diploma or equivalent

  • 2+ years of planning experience in the Airline or related Industry

  • Experience with internet-based management and tracking systems

  • Able to read part drawings and validate drawings against other documents

  • Navigate engineering document libraries

  • Track hundreds of parts in various stages of repair across multiple locations

  • Cross-functional communication with planners, engineers, and mechanics

  • Work well under pressure

  • Able to manage stress

  • Excellent multitasker

  • Self starter

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Understanding of matrix organizing, analyzing, and reporting

  • Working knowledge of SCEPTRE and TOCS

  • Be able to identify process issues and provide ideas for resolution

  • Feel comfortable highlighting production shortfalls and communicating areas for improvement to production supervisors

The base pay range for this role is $52,725.00 to $71,830.00.

The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

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