Essential Job Functions:

Manages and develops the performance of supervisors who report directly to the position and those that are assigned to the positions area of responsibility. Evaluates performance through case readings, quality assurance and other statistical reports, observation of staff, and recommends appropriate action in areas in need of improvement. Selects, manages, evaluates, and develops staff through review of performance data, conferences, training, and performance reviews. Attends CCR supervisor meetings, staff meetings, and other meetings and conferences to assist in planning, coordinating, supervising, and administering the CCR program. (35%)

Responsible and accountable for ensuring supervisors and their employees have completed case management actions, processed decisions, and recommended enforcement actions when necessary, in accordance with the LPPH, HRC, and TAC to ensure the health, safety, and well-being of children in care. (35%)

Interprets and advises CCR staff, other HHSC staff, agency and facility staff, elected officials, legal personnel, provider organizations, and the general public regarding program policies and procedures. (10%)

Responsible and accountable for ensuring supervisors participate in community engagement activities. In addition, the employee participated in activities to inform the public and stakeholders about the program. (10%)

Maintains and grows current knowledge of child development, regulatory practices, health and safety, applicable law and rule, and related fields that support the mission of CCR through continuing education. (5%)

Serves on committees and attends meetings, both internal and external, at the direction of CCR Leadership. Performs other duties as assigned and required to maintain unit operations and support a quality program. (5%)

Knowledge Skills Abilities:

Knowledge and/or experience in childcare regulation, child protective services, child placing activities, residential childcare, or closely related fields.

Skill and experience at utilizing and promoting effective management practices.

Skill in establishing and maintaining effective working relationships both internally and externally.

Skill in effective verbal and written communication.

Ability to use independent judgment and work independently.

Ability to plan, direct, and assign responsibilities and supervises the work of others in a large geographic area.

Proficiency in using basic computer programs for electronic mail, Internet, and word processing.

Ability to prioritize and manage multiple responsibilities and meet deadline

Initial Screening Criteria:

A four-year bachelors degree from an accredited college or university.

Two years of experience in childcare regulation, residential childcare, or closely related childcare experience.

Two years of experience in supervision or management.

Workweek Details: Full Time; Day shift

*Background requirements: Successful completion of a background check and drug screen are required for employment. (Due to the nature of the employer's business, company policy requires that candidates having criminal backgrounds will not be considered for employment.) *