Description:

Ability to handle 75+ inbound and/or outbound calls effectively

Daily collection on patient account balances to meet or exceed a monthly collection goal

Analyzes accounts for proper billing procedures and takes necessary action to rebill/resolve as necessary

Utilize internal and external software to retrieve, input, or modify information needed to explain the charge and answer questions for patients

Willingness to follow up with patients as needed to provide information related to account/balance resolution

Accurately document accounts including details related to the call

Qualifications:

Previous experience from a healthcare collections or billing role preferred

Experience using multiple computer systems at one time

Experience previously working with patients in a customer service or clinical role

Hours:

Monday - Friday

8hr shift between 7AM - 6PM CST

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.