Description

DoubleTree by the Galleria, is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!

Required Skills and Abilities:

-At least one (1) year of previous hotel night audit or hotel front desk experience required.

-Flexible to work any overnight shift, including holidays and weekends.

-Must have the ability to communicate in English.

-Basic mathematical skills and ability to make accurate mathematical calculations.

-Previous direct customer service experience.

Job Description:

-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.

-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

-Run audit reports and input revenue/expenses/allowances to generate the daily reports.

-Resolve guest related issues and complaints.

-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.

Benefits:

• Medical, dental and vision insurance

• Matching 401k

• Employee assistance program

• Free life insurance

• Paid time off

• Holiday pay

• Hotel discount program

• Free lunch

Qualifications

Behaviors

Required

• Team Player: Works well as a member of a group

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Self-Starter: Inspired to perform without outside help

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred

• Goal Completion: Inspired to perform well by the completion of tasks

Experience

Required

• 1 year: Hotel Night Auditor

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)