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Provides administrative support to a senior field manager including: Sr Managing Director, Managing Director and Market Director. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, and prepares and monitors invoices and expenses.

JOB RESPONSIBILITIES

Market Leader Administrative Support

• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics

• Conserves manager’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

• Maintains manager’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.

• Prepares reports by collecting and analyzing information.

• Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.

• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• Distribute and cascade down the hierarchy market leader directives, bulletins and decisions that impact the division and/or market

• Assist the market leader in review of budgets and consolidate for submission to the corporate budget office

• Coordinates project-based work

• Process accounts payable and other accounting support transactions as required

• Maintain processes to ensure compliance with policies and procedures including SOX administration and audit

• Reviews operating practices and implement improvements where necessary

• Train others on policies, procedures and new company initiatives

• Provides guidance on company enterprise systems including: Workday, HMIS, SpendSmart

• Contributes to team effort by accomplishing related results as needed.

• Liaises with internal staff at all levels

MINIMUM REQUIREMENTS

Education

• High school diploma or GED equivalent

Experience

• Six (6) years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

• Must have advanced computer, internet and word processing skills

• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

• Effective communication skills both orally and in writing

• Answering telephone courteously and in a polite manner with a goal to meet or exceed internal and external customer expectations.

• High level of compassion and integrity

• Problem solving skills

• Ability to multi task and set priorities

• Detail oriented

• Must be able to follow instructions and work with minimal supervision

• Creative and organized

• Excellent customer service skills

• High energy and understands confidentiality matters and documents

Work CONDITIONS

Work Environment

• Limited amount of local and/or multiple location traveling required

• Professional Dress is required when in contact with families

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises

• Travel up to 25%

Postal Code: 77024

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Houston

Job Profile ID: F00241

Time Type: Full time

Location Name: Earthman Funeral Directors