[The Maintenance Supervisor takes pride in and oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations. [This is a busy, exciting job for someone committed to the preservation and beautification of real estate and who is passionate about a career of residential property management. Successful associates in this role may be promoted into Regional Maintenance Manager positions.

[WHAT YOU CAN EXPECT TO DO IN THIS ROLE: *[PROPERTY MAINTENANCE]{univers="" lt="" std="" 55",sans-serif"=""}]{univers="" lt="" std="" 55",sans-serif"=""}*]{univers="" lt="" std="" 55",sans-serif"=""}]{univers="" lt="" std="" 55",sans-serif"=""}

• Perform, schedule and supervise maintenance repairs throughout the property.
• Schedule, monitor and conduct preventative maintenance.
• Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.

[OPERATIONS]{univers="" lt="" std="" 55",sans-serif"=""}

• Use Yardi (or similar) property management software to manage open service repair requests
• Create and manage a budget while maintaining an accurate inventory of maintenance items.
• Ensure that policies and procedures as well as safety and compliance expectations are met.

[TEAM MANAGEMENT and CUSTOMER SERVICE]{univers="" lt="" std="" 55",sans-serif"=""}

• Lead, motivate and develop a successful, inclusive and diverse property maintenance team.
• Provide timely and constructive performance feedback and light mediation.
• Deliver outstanding customer service to all residents.

[WHAT YOULL NEED ON DAY ONE:]{univers="" lt="" std="" 55",sans-serif"=""}

Three or more years hands-on apartment or building maintenance experience required.

Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.

HVAC-EPA (Type II) or EPA Universal certification is required.

Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.

Ability to read and comprehend budgets.

Supervisory experience required.

Experience with Yardi or other property management accounting software.

High school diploma or equivalent required.

Ability to read, write, understand, and communicate in English.

Experience using Microsoft Outlook, Word, and Excel.

Professional verbal and written communication skills.

Superior customer service skills including the ability to manage difficult customers and/or situations.

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