Job/Position DescriptionInspector - License and CertIn this front-line field position, the Inspector V investigates reports of abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in State Hospitals, Managed Care, and Community Intellectual and Developmental Disability (IDD) services. Investigations occur in various settings such as facilities and private residences. Investigations are completed in accordance with Texas Administrative Code and Provider Investigations policy. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. The state of Texas offers many benefits{target="blank"} to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program{target="blank"}, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits{target="blank"}, a lifetime monthly retirement annuity{target="blank"}as well as 401(k) and 457 Programs{target="blank"} under the Employees Retirement System of Texas. Essential Job Functionsand#183; Conducts interviews concerning the allegation of abuse, neglect, or exploitation.and#183; Collects evidence pertinent to the investigation.and#183; Uses critical thinking and sound judgment to analyze evidence related to the allegation.and#183; Writes reports summarizing the facts obtained during the investigations as to whether abuse, neglect, or exploitation occurred.and#183; Communicates professionally and appropriately via all communication mediums.and#183; Promotes and demonstrates appropriate respect for cultural diversity.and#183; Behaves ethically and adheres to HHSC Standards of Conduct.and#183; Participates in case conferences and meetings with supervisors and peers regarding case progress and disposition.and#183; Participates in continuous training.and#183; Attends work regularly in accordance with agency leave policy.and#183; Works occasionally outside of traditional working hours (8 am and#150; 5 pm), which may include evening hours, weekends, and holidays, as required for case-related functions, on-call duties, and/or as required by management.and#183; Travels using a personal vehicle and/or rental car in accordance with state travel policy. Travel reimbursement provided.and#183; Performs other duties as assigned and required to maintain unit operations.Registrations, Licensure Requirements or CertificationsValid driverand#146;s licenseKnowledge Skills Abilitiesand#183;Knowledge of Provider Investigations agency policies, procedures, and standards.and#183;Knowledge of Texas laws relating to Provider Investigations and protective services.and#183;Knowledge of the population Provider Investigations serves adults and children with mental health issues and intellectual, developmental, and physical disabilities.and#183;Knowledge of crisis intervention techniques and skills.and#183;Knowledge of differing cultures/ethnic groups and values.and#183;Skill in establishing and maintaining effective working relationships.and#183;Skill in effective verbal and written communication.and#183;Ability to work in a potential https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/jobprofile.cfm?szOrderID=602403 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.