Job Information
SCI Shared Resources, LLC Information Security Access Analyst in Houston, Texas
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GENERAL ACCOUNTABILITIES
The Identity and Access Management Analyst is a key member of the Information Security team. They are responsible for the management and support of identity and access management systems. The role will focus on administration and management of tools associated with access management. The administrator will have the autonomy to leverage their experience and expertise to enforce the appropriate security controls in an auditable and manageable manner.
SPECIFIC RESPONSIBILITIES
80% Analytical and Technical Responsibilities
Fully manage SCI’s Identity and Access Management (IAM) tools
Support operational issues involving IAM systems and tools
Automate manual tasks related to IAM systems and tools
Performs other job-related duties as assigned or related to IAM technologies
Support existing security configurations including providing routine security administration and troubleshooting security related issues
Interface with IT Teams and SCI Business Teams to review access management requirements and design solutions to meet those requirements
10% Administration and Reporting Responsibilities
Develop technical documentation for all supported products
Develop and maintain detailed documentation of business processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/processes.
Provide cross-training for other technical staff on Identity and Access Management responsibilities
Create custom reports to meet business needs where necessary
Maintain reporting and communications tools for all assigned projects.
10% Audit Administration
Prepare documentation for audits and act as the point of contact for audit-related responsibilities
Maintain user profiles and ensure that the maintenance process complies with company standards
Work with Internal Audit to maintain SOX control and segregation of duties design, setup, and compliance
Maintain access management approval matrix
Educational / Experience / Minimum Requirements
Education:
- Bachelor’s degree (or equivalent experience) in IT or a related field.
Experience:
- Five (5) years of demonstrated Information Security Administration experience supporting Active Directory, Exchange, file shares, Powershell, SQL, M365 Administration, Entra ID, and Identity Access Management (IAM) solutions.
Knowledge, Skills & Abilities:
Experience with SailPoint’s IdentityNow/Identity Security Cloud, creating access profiles, roles, workflows, configuring sources, and native scripts
Experience with Powershell, creating functions/scripts
Must have a firm understanding of SQL SELECT and JOIN statements.
Demonstrated experience and knowledge of designing and configuring Active Directory security groups and user profiles
Demonstrated knowledge of Identity and Access Management business practices
Entra ID user/group administration
Assigning roles in Azure
Microsoft 365 administration
Familiarity with the following is a plus: AWS, Okta, Exchange mailbox and group administration (on-prem and cloud), Sharepoint list creation/maintenance, Delinea Secret Server, SAML, OpenID Connect, oAuth, SCIM
Must be proficient with Word and Excel
Ability to multi-task and change priorities as needed
Communication and presentation skills
Demonstrated problem solving and decision making skills
Ability to follow detailed instructions
Core / Critical Competencies
Build Trust With Others
Operates with integrity - Demonstrates honesty; keeps commitments; behaves in a consistent manner.
Discloses own positions - Shares thoughts, feelings, and rationale so that others understand personal positions.
Remains open to ideas - Listens to others and objectively considers others’ ideas and opinions, even when they conflict with one’s own.
Supports others - Treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas even in the face of resistance or challenge.
Communicate Effectively
Organizes the communication - Clarifies purpose and importance; stresses major points; follows a logical sequence.
Adjusts to the audience - Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
Ensures understanding - Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
Adheres to accepted conventions - Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used.
Comprehends communication from others - Attends to messages from others; correctly interprets messages and responds appropriately.
Contribute to Team Success
Facilitates goal accomplishment - Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.
Involves others - Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents.
Informs others on team - Shares important or relevant information with the team.
Models commitment - Adheres to the team’s expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.
Drive for Results
Prioritizes - Identifies more critical and less critical activities / tasks; adjusts priorities when appropriate.
Makes preparations - Ensures that required equipment and/or materials are in appropriate locations so that own and others’ work can be done effectively.
Schedules - Effectively allocates own time to complete work; coordinates own and others’ schedules to avoid conflicts.
Leverages resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.
Stays focused - Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
Focus on the Customer
Uses Key Principles - Establishes good relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).
Acknowledges the person - Greets customers promptly and courteously; gives customers full attention.
Clarifies the current situation - Asks questions to determine needs; listens carefully; provides appropriate information; summarizes to check understanding.
Meets or exceeds needs - Acts promptly in routine situations; agrees on clear course of action in non-routine situations; exceeds expectations without making unreasonable commitments.
Confirms satisfaction - Asks questions to check for satisfaction; commits to follow-through, if appropriate; thanks customer.
Takes the HEAT - Handles upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues.
Make Sound Decisions
Identifies issues, problems, and opportunities - Recognizes issues, problems, or opportunities and determines whether action is needed.
Gathers information - Identifies the need for and collects information to better understand issues, problems, and opportunities.
Interprets information - Integrates information from a variety of sources; detects trends, associations, and cause-effect relationships.
Understand the Business
Understands technical terminology and developments.
Knows how to apply a technical skill or procedure.
Knows when to apply a technical skill or procedure.
Performs complex tasks in area of expertise.
Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
Work indoors during all seasons and weather conditions.
Hybrid work environment. Some days working from the office is required.
Standard business dress is required.
Work Postures
When considering the work postures associated with this job, the following factors may apply:
- Sitting continuously for many hours per day, up to 6 hours per day
Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
When considering the work hours associated with this job, the following factors may apply:
Flexible starting times from 7 AM until 9 AM
On call duties for one week out of four. During the on-call week, the hotline for terminations will be forwarded to a number of your choosing. You will be required to answer any incoming call and process the termination of access request in a timely manner. Generally, there are only a couple of calls per week to this number after hours.
Postal Code: 77019
Category (Portal Searching): Information Technology
Job Location: US-TX - Houston
Job Profile ID: C00708
Time Type: Full time
Location Name: SCI Corporate Office II
SCI Shared Resources, LLC
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