Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Core Responsibilities and Tasks:

The Field Service Technician will be responsible for maintaining our water treatment equipment at various customer sites. This equipment includes, but is not limited to, RO's. CDI's, MMF, Softeners, carbon filters and various pump skids and associated equipment, including control valves, motors, VFD's and 24VDC devices and instrumentation. Equipment specific training will be provided. Willing to train the right person, but previous technical/mechanical/plumbing experience is especially encouraged.

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Create and maintain safe working environment and culture within the organization

• Take care of company property

• Demonstrates high impact culture through innovation, accountability and empowerment

• Must be able to function in a team environment

• Usually works with little to no supervision

• Works independently and demonstrates leadership/coaching techniques, guidance and motivation

Travel Requirements:

• 80% travel required

Position Requirements:

1. FORMAL EDUCATION:

Required:

High School Diploma or GED

Preferred:

• Technical military background

• Tech Cert, Degree or industry specific license(s)

2. KNOWLEDGE & EXPERIENCE:

• Ability to obtain all required customer clearances (TWIC, DISA, etc.)

• Ability to obtain DOT Medical card

• Clean driving record

• Work experience preferred

• 5 to 7 years of technical work experience with water treatment equipment

• Electrical, mechanical, diesel, fusion experience depending on business unit

• Work without direct supervision and provides coaching/training to junior-level technicians

• Technically sound

• Experience with Microsoft Office

• Must have customer service experience

• Demonstrates critical thinking and complex troubleshooting ability

• Basic controls ability (PLC)

• Synthesizes technical information and communicates it clearly

• Derives insight from customer experience to produce outcomes and solve complex problems often in novel and unexpected ways

Driver Requirements:

• Driver Application for Employment

• Motor Vehicle Report (MVR)

• Forms:

o Driver Disclosure and Release

o Employee Applicant Drug and Alcohol Statement

o FMCSA Certificate of Awareness

o Driver Certificate of Violations

o Driver Statement of On Duty Hours Road Test

o Copy of Driver’s License

o Copy of Medical Certificate

WHAT WE CAN OFFER YOU:

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

Generous PTO package and paid holidays

Generous retirement savings plan

Customizable health, dental and vision insurance (eligible on first date)

Career progression plans

Reward and recognition programs

Paid parental leave

Tuition Reimbursement

Company Wellness Program

Employee Discount Program

Salary range:

$64,500.00 - $103,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation