Description

Do you have EMR experience? Join a Fortune 500 Healthcare company during their HEDIS season for a fully remote, long term contract opportunity with potential for full time hire! Hours are 8AM-5PM CST for the first 4 weeks of training, then shift to 8AM-5PM in your time zone! No time off allowed during the month of January due to training. Apply now to learn more!

Position: Retrieval Specialist

• Retrieval Operations integrates talented individuals with expertise and experience in many areas of risk adjustment and quality improvement, including HEDIS®, CAHPS and Accreditation. Our goal is to achieve extraordinary performance that exceeds the expectations of the constituents, customers, and members we serve. In this position, you will work with the Retrieval Operations staff to assist with the data collection cycle.

• Optum Internal Retrieval is a program for manual retrieval of charts from Optum-owned and various external Electronic Medical Record (EMR) systems to support the chart operations retrieval effort.

• The Retrieval Technicians are responsible for manually downloading, reviewing, and saving the charts from the EMR systems.

Responsibilities:

• Performs duties as assigned by Operations Manager, or Director for market specific annual data collection efforts

• Demonstrates effective professional verbal and written communication skills in a virtual environment and across time zones

• Demonstrates proficiency in Microsoft Office: Outlook, Excel, and Word and similar applications

• Manages various data organized within Excel spreadsheets

• Conducts claims research, determining correct service location and/or verifying member history

• Performs provider outreach, verifying and confirming provider demographics & medical record requests, both by telephone and in writing

• Requests medical records and performs follow up of requests within database tools

• Maintains HIPAA standards and confidentiality of protected health information; reports critical incidents immediately

• Performs medical record reviews for risk adjustment, HEDIS® and HEDIS®-like measures via remote EMR access or onsite

  Requirements

Requirements:

• No time off will be allowed during the first four weeks of training

• You are required to have a dedicated work area that is separated from other living areas and provides information privacy. There should be no one else in the room nor any distractions while working.

• Must have appropriate childcare arrangements if child is not of the age to care for themselves.

• Ability to keep all company sensitive documents secure. You are handling Protected Health Information (PHI).

Apply now to learn more about this opportunity!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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