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MD Anderson Cancer Center Campus Services Team Leader - Mail Services in Houston, Texas

Work Schedule: 7am-4pm

Ideal candidate will have the following:

1. Five years' experience in mail industry.

2. Cash handling experience.

3. Minimum of 1 year of lead experience.

4. Proficient at Excel, Word and Outlook. (can do basic formulas)

5. Knowledge of dispatching/transportation.

6. Valid Texas driver's licenses in good standing.

7. Great customer service skills.

8. Great communication skills.

9. Able to work as a team and independently.

10. Back up Supervisor.

11. Answer phones, assist team, patients and customers as needed.

SUMMARY

Acts as a lead support of infrastructure services at a remote campus or designated location.

JOB SPECIFIC COMPETENCIES

Supervises Daily Operations Includes scheduling, transporting of mail, performance reviews and coaching and counseling. Maintains organized work area. Reviews policies, rules and procedures, updating when necessary. Supervises work schedules and priorities for the team. Maintains good working knowledge of all daily, weekly, monthly reports . Reviews, verifies and approves daily operational transactions and payments.

Development, Growth and Training Assures the team completes mandatory training in a timely manner. Maintains thorough knowledge of State and Federal Postal Regulations. Enforces policies, rules and procedures.

Customer Service Answers customer questions and acts as a liaison between team and customers. Keep Supervisor in the loop of all areas of concerns. Assists and resolve issues.

Other duties as assigned

. High school diploma or equivalent. Five years of experience in cash handling and/or the parking /transportation industry to include one year of lead experience.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 171739

  • Employment Status: Full-Time

  • Employee Status: Regular

  • Work Week: Days

  • Minimum Salary: US Dollar (USD) 39,000

  • Midpoint Salary: US Dollar (USD) 48,500

  • Maximum Salary : US Dollar (USD) 58,000

  • FLSA: non-exempt and eligible for overtime pay

  • Fund Type: Hard

  • Work Location: Onsite

  • Pivotal Position: No

  • Referral Bonus Available?: No

  • Relocation Assistance Available?: No

  • Science Jobs: No

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