Job Summary This position will support the designing, developing, testing, implementing and managing an inventory tracking system for referral and authorization inventory control. Works with the Referral Management leadership team, Information Technology (IT) and other stakeholders to create the inventory control system to support the referral and authorization operations. This position requires a strong understanding of the business requirements and system architecture.

Education and Experience Required: * Bachelors degree in Computer Information System, Business or related field or equivalent experience or certifications * U.S. Citizenship * Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation * Two plus years of experience in systems analysis, design and reporting * Advanced MS Access to include design and development * SharePoint experience

Preferred: * Veteran or Military Spouse or military affiliated * TRICARE referral and authorization experience

Key Responsibilities * Supports the design, development, implementation, testing and maintenance of the inventory control system in collaboration with Referral Management leadership, IT and other stakeholders. * Works with users and collaborates with IT to write business requirements. * Performs all technical documentation and writes the user training documents. * Writes test scripts and performs testing. * Provides quality assurance oversight to ensure ongoing system support and system integrity. * Troubleshoots systems issues and coordinates user support with IT Service team. * Designs and implements reporting to track and trend inventory control performance. * Maintains security standards and policies relating to system access over networks. * Performs all work duties and activities in accordance with TriWest and Referral Management policies and procedures. * Performs other duties as assigned. * Regular and reliable attendance is required.

Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Technical Skills: General knowledge of technology impact on business outcomes; general to advanced knowledge of data systems, hardware and software as related to a specific specialized application program; general to advanced knowledge of database management and administration concepts and structures; advanced knowledge of interrelationships of project planning, applications development, database administration, system requirements and the creation of products and services; general ability to analyze, define, and quickly identify technical problems with systems; ability to communicate clearly with non-technical users.

Working Conditions Working Conditions: * Availability to work non-regular hours * Works within a standard office environment * Limited travel required to remote sites * Participates in rotation of on-call responsibility

DoD Statement Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Annual base salary for Colorado, Hawaii, Illinois, Minnesota, Washington D.C. and Washington State residents: $83,000 - $106,000 depending on experience

Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.