Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Site Reliability Engineering (SRE) is a set of principles and practices that incorporates aspects of software engineering and applies them to IT infrastructure and operations.  The main objectives are to create highly reliable and scalable software systems and automate operational processes.    SREs focus on availability, latency, performance, efficiency, change management, monitoring, emergency response and capacity planning of their services. 

As an Application Site Reliability Engineer (SRE) you will be part of team of people who are responsible for the availability of several of Discover’s most critical applications:  our PULSE network authorization switch and settlement platforms. You’ll tap into your passion for ensuring these applications are highly available for our customers.

Responsibilities

• Analyze, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production

• Tends to Associate Application Engineers by providing learning tasks as well as work related tasks, directs the work of Senior Associate Application Engineers, and helps them continue to grow

• Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed communication skills

• Has an oversight on design decisions and guides team to achieve key results for products assigned to them

• Remediates issues using engineering principles and creates proactive design solutions for potential failures

• Contributes to and leads technology communities at Discover

• Partner with Application Development teams to build resiliency into our critical websites and mobile application

• Partner with our Application Develop teams to implement service level objectives

• Partner with our Application Development teams and other SREs to build out end to end observability

• Implement monitoring, alerting and dashboards needed for our apps

• Automate operational processes

• Help to develop our capacity management and performance management tools

• Help to define the DR plan needed for our critical apps

• Help to develop a chaos testing process

• Participate in an on call rotation

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelors – Computer Science or related

• 3+ Years – Information Technology, (Software) Engineering, or related

• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

Preferred Qualifications

Bonus Points If You Have:

• Understanding of payments transaction processing switch on HPE NonStop fault-tolerant platform.

• Develop large and complex solutions for online transaction processing using Connex Environmental Database (CED).

• Have knowledge of Processor Interface and foundational knowledge of Connex Advantage.

• 3+ years in a SRE or DevOps role

• Experience with DevOps tools, processes, and culture

• Extensive experience leading customer facing systems in a mission critical environment

• Experience with programming and/or scripting languages (TAL, TACL, C, C++, Cobol 85, Python, Java, bash)

• Experience with monitoring and observability tools/technologies (i.e., Prognosis, Web ViewPoint, Grafana, Kibana, Datadog, AppDynamics)

• Creation of standardized monitoring dashboards in cloud platforms for proactive monitoring of application and infrastructure health

• Operational Readiness strategies and best practices

External applicants will be required to perform a technical interview.

#LI-KE

Application Deadline:

The application window for this position is anticipated to close on Apr-13-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.