Job Title: Customer Service Administrative AssistantJob Description

Seeking a dedicated Customer Service Administrative Assistant to manage customer interactions from initial online inquiries and phone calls up to the point of sale, actively engaging in the sales process. Responsibilities include responding to customer inquiries about vehicle inventory, answering emails, making follow-up calls, recommending products, and finalizing sales. Additionally, the role involves data entry, maintaining customer satisfaction through effective follow-up systems, and occasionally moving vehicles for test drives.

Hard Skills

• 2+ years of face-to-face customer service experience, preferably in retail or restaurant industries

• Proficiency with Microsoft Office

• Experience with customer service databases

Soft Skills

• Professional communication

• Active listening

• Salesmanship

• Time management

• Team collaboration

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Horsham, Pennsylvania.

Work Environment

The position is based at a dealership in Horsham, PA. The environment includes a personal cubicle with phone and computer setup, within a team of approximately 5 including other CSR/service reps and a Sales Manager. Business casual dress code is required. Work hours include shifts of 9-5pm and 12-8pm during the week, and every Saturday from 9-5pm, with one weekday off which can be coordinated with management.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.