*NOTE: This is a seasonal position. Position is required to work from now until 12/27/2024 to fulfill holiday orders.*

SUMMARY:** Responsible for performing production duties (picking, packing, and shipping) and assisting management to ensure that orders are processed in an efficient, organized, and timely manner. Expected to understand all aspects of the physical fulfillment of orders. Required to assist in order processing and printing of shipment labels, depending on order volume.

DUTIES AND RESPONSIBILITIES:

• Adheres to and exemplifies behaviors aligned with company core values:
  • We Work with Passion and Purpose (Ho'ohana)
  • We Choose to Do What is Right (Pono)
  • We Work Together (Laulima)
  • We Care (Malama)
  • We Take Ownership and Responsibility (Kuleana)
• Fosters a sense of teamwork and collaboration by supporting an employee culture that is aligned with HCC values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully
• Consistently follows departmental directions and adheres to all product specifications, food safety and quality
• Follows standard operating procedures to ensure that production requirements and standards are consistently met
• Fulfills (picks, packs, and ships) all orders accurately and in a timely manner
• Adheres to all Good Manufacturing Practices (GMP's)
• Efficiently assembles orders while following quality standards
• Rotates among duties within the order fulfillment area including, picking, packing, shipping label printing, ice gel/shipping supplies replenishment, makes production, and pallet building
• Maintains workstation in a clean and organized condition
• Moves product using the WMS System and conducts cycle counts
• Examines and verifies products across multiple stages of the fulfillment line to ensure correct item, counts and labels
• Conducts pre/post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping supplies
• Assists in order processing using various computer shipping programs:
  • Organize and separate customer packing slips/invoices based on fulfillment processes
  • Perform quality control of orders to ensure errors are corrected before reaching fulfillment production
  • Distribute master pick lists and packing slips to designated fulfillment production areas
  • Print shipping labels
• Assists Customer Service and Revenue centers in researching orders not received or damaged to achieve quick resolution
• Assists in training new employees on company and department policies and procedures
• Meets and exceeds company standards on a consistent basis
• Consistently demonstrates a sense of urgency
• Communicates suggestions, ideas, and solutions to management to improve current operations
• Cross trains with other department members for maximum flexibility
• Performs all other Order Fulfillment related tasks as assigned

EDUCATION/EXPERIENCE:

• High school diploma or equivalent

SKILLS:

Represent the company brand image and share aloha to all customers, business partners, and co-workers at all levels thro