498618BR

Title:

Operations Admin IFA

What you'll do... :

Responsible for providing administrative support within a (Region) District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations.

Day to day you'll…

• Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices.

• Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC, CSM or DGM as needed.

• Review and verify invoices and prepares payment in Coupa for the DOC’s approval.

• Other duties as assigned by the District Operations Coordinator or in partnership with the CSM.

Job ID:

498618BR

Address1:

1415 Kapiolani Blvd

City:

Honolulu

State:

Hawaii

About H&R Block... :

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Employee Type:

Seasonal - Corporate

What you'll bring to the team... :

Education:

• High school diploma or equivalent

Work Experience:

• 1-3 years Administrative experience

• Customer service experience

• Demonstrated decision making, analytical and problem-solving skills.

• Demonstrated organization, prioritization and project coordination skills.

• Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates.

• Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniques with associates who may be under stress.

• Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools.

• Experience working with Windows Environment

Posting Title:

Operations Administrative Assistant

Job Family:

Admin

WOTC Eligibility Check:

Yes

Pay Range Minimum:

15.38

Pay Range Maximum:

23.08

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.