Job Information
TQI Solutions, Inc. Network Technician in Honolulu, Hawaii
TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and immerse yourself in a rewarding experience like no other.
We are seeking a Network Technician to join our team in support of the PHNSY Contract onsite at Joint Base Hickam Pearl Harbor, Oahu HI. No Relocation Assistance will be provided.
Responsibilities:
Maintain and troubleshoot network infrastructure, providing support for network connectivity across multiple sites.
Perform IOS upgrades for routers, switches, and ASAs, assisting with failure repairs as needed.
Provide after-hours and weekend support as required, with flexible work hours during the week based on outage responses occurring outside of normal working hours.
Install and maintain network infrastructure device operating system software and network device configurations, ensuring optimization, patching, security, and accurate documentation of associated drawings and diagrams.
Maintain auditable records of system and configuration changes to ensure compliance and traceability.
Draft daily, weekly, and monthly reports on network activities and performance.
Demonstrate Security+ level experience and a willingness to learn site-specific procedures.
Document actions and procedures using Excel, Word, and other relevant software.
Perform 90% of duties in the field, interfacing directly with customers in the workplace.
This is a full time, salaried, exempt position.
Salary is $70K – $90K DOE.
Qualifications:
Bachelor's degree preferred.
Security+ Certification.
CCNA Certification within 6 months of hire.
Relevant experience in network administration and troubleshooting.
Ability to document actions and procedures effectively using Excel, Word, and other relevant software.
Willingness to learn site-specific procedures and adapt to varying network environments.
Ability to travel to shops and shipyard drydock areas for fieldwork.
Strong customer service skills with the ability to interface directly with customers in the workplace.
Flexible availability to provide after-hours and weekend support as needed.
Must have a “Secret” level security clearance or the ability to obtain a clearance.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.