Description

Pay Rate: $19.37/hour

Are you an early bird who loves helping people get their day started with their favorite cup of Joe? Love starting your day with the aroma of coffee? The Hilton Waikiki Beach is looking for a Full-Time Barista/Counterperson in our M.A.C. To-Go outlet. This position serves food and beverage items to hotel and walk-in guests. To prepare costumer beverages, to handle cash and attend to all duties involved in operation of a coffee bar. May also serve alcoholic beverages and perform other tasks requested by management, in accordance to the Job Requirement Listing.

Our benefit package includes:

• Hilton Travel Benefit

• Paid Vacation

• Paid Sick Leave

• Group Health (Medical/Dental/Vision/Prescription Drug plans)

• Health insurance Opt-Out option

• Group life insurance

• 401(k) match and more

Essential Duties and Responsibilities:

• Is familiar with beverage (coffee) machine operation

• Has complete knowledge of our product line

• Must perform manual and electronic transactions that include: monies, room charges, credit card, coupons, and any hotel issued certificates 40%

• Handles cash and makes deposits according to procedures 5%

• Attends to all guests needs as requested 80%

• Is self-motivated in keeping the working area in clean condition 20%

• Restocks and keeps inventory of all products 10%

• Knows how to handle the turbo chef properly 10%

• Performs duties according to the Hawaii State Department of Health sanitation and food safety guidelines

• Maintains an attractive food display 10%

• Knows how to maintain all equipment; microwave, turbo chef, espresso machine, coffee brewer, fountain dispenser

• Keeps management informed at all times of all incidents during the shift

• Is self-empowered to correct mistakes and make the guests happy

• Keeps the counter area clean and neat

• Checks entrance area for cleanliness

• Is in charge of training all new “Barista” Team Members

• Is proactive and seeks new ways to improve the outlet

• Has a positive attitude and is willing to go the “extra mile”

• Demonstrates “Can Do” attitude

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 808-921-5504 or email Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com to let us know the nature of your request.

Qualifications

Skills

Required

• Multi-Tasking: Intermediate

• Customer Service: Intermediate

Preferred

• Time-Management: Intermediate

• Teamwork: Intermediate

• MICROS: Some Knowledge

Behaviors

Required

• Enthusiastic: Shows intense and eager enjoyment and interest

Preferred

• Team Player: Works well as a member of a group

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

Preferred

• High School or better

Licenses & Certifications

Required

• HI TB Clearance

• HI Liquor License

Preferred

• ServSafe

Experience

Required

• 1 year: 1 Year Food and Beverage experience

Preferred

• 1 year: Barista experience

• 3 years: 3 months Customer Service experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)