Administrative Assistant

Administrative · Holly, Michigan

Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades.

Our Culture & Philosophy:

Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork.  When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers.

• Open & Constructive
• Take Pride in Our Product
• Relentless Commitment
• Care About Our Customers

• Team Success

   

Summary:

Our Administrative Assistant's key responsibility is overall support of office staff in multiple facets. You will be the first point of contact for anyone who walks through the F&B door. It is important that all clients, potential new hires and current employees walk out with a positive impression of F&B. The Administrative Assistant will be responsible for responding to all questions in a friendly and timely manner while collaborating with other departments and fulfilling the essential responsibilities. The descriptions below are representative of, but not limited to, the expectations of this role.

Five Key Roles of the Receptionist:

• Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location
• Manage a multi-line phone system- answers, screens, and directs phone calls to staff; takes messages and schedules appointments
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items-

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``` - Scanning and e-filing documents for departments such as accounting, payroll, and project management for proper record keeping and operational workflow - Assist with projects for various departments including Leadership, Finance and IT

Essential Duties & Responsibilities:

• Performs basic filing and recordkeeping
• Prepare Fed Ex- drop mail and packages daily
• Monitor and managing inventory of office supplies; order and distribute office supplies as necessary
• Being attentive to client and other team member needs
• Collaborate with IT to maintain phone distribution list

• Other duties as assigned

   

Education, Experience & Qualifications:

• High school diploma or equivalent required, Associates Degree preferred
• 3-5 years of Administrative Assistant experience required
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Ability to multi-task
• Basic understanding of administrative and clerical procedures and systems

• Proficient with Microsoft Office Suite or related software

   

Travel:

Travel is not required for this position.

Work Environment:

As an Administrative